Nursing Care Index

Glenwood Center

Florence, Lauderdale County, Alabama · CCN 015147 · For-profit (Corporation) · part of Genesis Healthcare (184 facilities, chain average 2.4 stars)

CMS rates Glenwood Center 1 of 5 overall as of August 2026. 125 certified beds, 111 residents a day on average. 15 citations on record from the current inspection cycles; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay5 / 1 of 5

Staffing

Total nurse staffing3.06083 hours per resident per day
Registered nurses0.63007 hours per resident per day
Weekend total2.6394 hours per resident per day
Nursing staff turnover52.8% (registered nurses 42.1%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2024-02-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-04-02
2024-02-28 Keep all essential equipment working safely.
Environmental Deficiencies · tag F0908
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-04-02
2024-02-28 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-04-02
2024-02-28
complaint survey
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28
complaint survey
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-02
2024-02-28 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · tag F0809
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2024-04-02
2020-01-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2020-02-10
2018-11-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2018-12-13
2018-11-08 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2018-12-13
2018-11-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2018-12-13

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Genesis Operations Vi LLC
Organization
5% or greater direct ownership interest100%2014-07-14
Fc-Gen Operations Investment LLC
Organization
5% or greater indirect ownership interest2015-02-02
Gen Operations I LLC
Organization
5% or greater indirect ownership interest2015-02-02
Gen Operations II LLC
Organization
5% or greater indirect ownership interest2014-07-14
Genesis Healthcare Inc.
Organization
5% or greater indirect ownership interest2015-02-02
Genesis Healthcare LLC
Organization
5% or greater indirect ownership interest2015-02-02
Genesis Holdings LLC
Organization
5% or greater indirect ownership interest2015-02-02
Ghc Holdings LLC
Organization
5% or greater indirect ownership interest2014-07-14
Sun Healthcare Group Inc.
Organization
5% or greater indirect ownership interest2015-02-02
Genesis Administrative Services LLC
Organization
adp of the snf2024-06-01
Whitman, Arnold
Individual
5% or greater indirect ownership interest2015-02-02
Davis, Christine
Individual
adp of the snf2025-02-04
Narmore, Vanessa
Individual
adp of the snf2025-02-04
Berg, Michael
Individual
corporate officer2015-03-02
Bridgeford, Laura
Individual
corporate officer2024-06-01
Mendelson, Avi
Individual
corporate officer2024-06-01
Morris, Diane
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-29
Davis, Christine
Individual
operational/managerial control2024-03-01
Morris, Diane
Individual
operational/managerial control2024-04-01
Narmore, Vanessa
Individual
operational/managerial control2024-03-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Lauderdale County.