Willowbrooke Ct Skilled Care Ctr Westminster Vlg
Spanish Fort, Baldwin County, Alabama · CCN 015381 · Non-profit (Corporation) · part of Acts Retirement-Life Communities (27 facilities, chain average 4.7 stars)
CMS rates Willowbrooke Ct Skilled Care Ctr Westminster Vlg 4 of 5 overall as of August 2026. 60 certified beds, 10 residents a day on average. 10 citations on record from the current inspection cycles; no fines on record.
On record
- No health inspection in more than two years, by CMS’s own flag.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | — / 4 of 5 |
Staffing
| Total nurse staffing | 4.49105 hours per resident per day |
|---|---|
| Registered nurses | 1.39511 hours per resident per day |
| Weekend total | 4.29209 hours per resident per day |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2021-04-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2021-05-13 |
| 2019-02-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2019-03-15 |
| 2018-03-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · tag F0835 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Administration Deficiencies · tag F0837 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · tag F0865 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2018-04-04 |
| 2018-03-01 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · tag F0732 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2018-04-04 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Acts Management Services, Inc. Organization | adp of the snf | — | 2025-09-05 |
| Acts Retirement-Life Communities Inc. Organization | adp of the snf | — | 2023-02-01 |
| Baker Tilly Advisory Group Lp Organization | adp of the snf | — | 2025-02-03 |
| Baker Tilly US LLP Organization | adp of the snf | — | 2024-11-05 |
| U.S. Bank Organization | adp of the snf | — | 2025-09-05 |
| Acts Retirement-Life Communities Management, LLC Organization | indirect ownership interest | — | 2023-02-01 |
| Acts Management Services, Inc. Organization | operational/managerial control | — | 2023-02-01 |
| Acts Retirement-Life Communities Inc. Organization | operational/managerial control | — | 2023-02-01 |
| Acts Retirement-Life Communities Management, LLC Organization | operational/managerial control | — | 2023-02-01 |
| U.S. Bank Organization | trustee of the snf | — | 2025-07-09 |
| Ahern, Susan Individual | adp of the snf | — | 2023-02-01 |
| Christiansen, Karen Individual | adp of the snf | — | 2023-02-01 |
| Fox, Glenn Individual | adp of the snf | — | 2023-02-01 |
| Grant, Gerald Individual | adp of the snf | — | 2023-02-01 |
| Varden, Kevin Individual | adp of the snf | — | 2025-01-01 |
| Webb, Gloryana Individual | adp of the snf | — | 2025-01-01 |
| Allmond, Susan Individual | corporate director | — | 2023-02-01 |
| Brod, Kathryn Individual | corporate director | — | 2024-02-15 |
| Callaway, Warren Individual | corporate director | — | 2023-02-01 |
| Chamberlain, Linda Individual | corporate director | — | 2025-01-01 |
| Christiansen, Karen Individual | corporate director | — | 2023-02-01 |
| Detweiler, Harold Individual | corporate director | — | 2023-02-01 |
| Esterhai, John Individual | corporate director | — | 2023-02-01 |
| Gerner, Elric Individual | corporate director | — | 2023-02-01 |
| Glynn, James Individual | corporate director | — | 2023-02-01 |
| Grant, Gerald Individual | corporate director | — | 2023-02-01 |
| Greer, Jason Individual | corporate director | — | 2023-02-01 |
| Kelly, Michael Individual | corporate director | — | 2023-02-01 |
| Lammers, John Individual | corporate director | — | 2023-02-01 |
| Lawson, Daniel Individual | corporate director | — | 2023-02-01 |
| Mashner, Marvin Individual | corporate director | — | 2023-02-01 |
| Middlebrooks, Daniel Individual | corporate director | — | 2023-02-01 |
| Reichard, Dawn Individual | corporate director | — | 2025-06-01 |
| Ahern, Susan Individual | corporate officer | — | 2023-02-01 |
| Allmond, Susan Individual | corporate officer | — | 2025-01-01 |
| Christiansen, Karen Individual | corporate officer | — | 2023-02-01 |
| Fox, Glenn Individual | corporate officer | — | 2023-02-01 |
| Gerner, Elric Individual | corporate officer | — | 2023-02-01 |
| Grant, Gerald Individual | corporate officer | — | 2023-02-01 |
| Lawson, Daniel Individual | corporate officer | — | 2025-01-01 |
| Mashner, Marvin Individual | corporate officer | — | 2023-02-01 |
| Ahern, Susan Individual | operational/managerial control | — | 2023-02-01 |
| Christiansen, Karen Individual | operational/managerial control | — | 2023-02-01 |
| Fox, Glenn Individual | operational/managerial control | — | 2023-02-01 |
| Grant, Gerald Individual | operational/managerial control | — | 2023-02-01 |
| Varden, Kevin Individual | operational/managerial control | — | 2025-01-01 |
| Webb, Gloryana Individual | operational/managerial control | — | 2025-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Willowbrooke Ct Skilled Care Ctr Westminster Vlg.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Baldwin County.