Nursing Care Index

East Glen

Birmingham, Jefferson County, Alabama · CCN 015388 · For-profit (Corporation) · part of Noland Health (10 facilities, chain average 2.7 stars)

CMS rates East Glen 3 of 5 overall as of August 2026. 108 certified beds, 97 residents a day on average. 7 citations on record from the current inspection cycles; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 3 of 5

Staffing

Total nurse staffing3.66263 hours per resident per day
Registered nurses0.55489 hours per resident per day
Weekend total3.00654 hours per resident per day
Nursing staff turnover56.9% (registered nurses 47.4%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2023-03-16 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-20
2023-03-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-20
2023-03-16 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-20
2019-11-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2019-12-13
2019-11-08 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2019-12-13
2019-11-08 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · tag F0836
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2019-12-13
2019-11-08 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Ascension Health Alliance
Organization
5% or greater indirect ownership interest2005-03-31
Ascension Health Alliance
Organization
adp of the snf2025-04-11
Flippo Enterprises LLC
Organization
adp of the snf2018-02-01
Noland Health Services, Inc.
Organization
adp of the snf2006-07-01
Noland Pharmacy LLC
Organization
adp of the snf2023-07-01
Nutrition Plus, LLC
Organization
adp of the snf2023-11-15
Warren Averett LLC
Organization
adp of the snf2022-06-01
Noland Health Services, Inc.
Organization
operational/managerial control2006-07-01
Blackwell, Crystal
Individual
adp of the snf2025-03-09
Estep, Barbara
Individual
adp of the snf2024-04-01
Flippo, Gregory
Individual
adp of the snf2006-07-01
Hall, Matthew
Individual
adp of the snf2022-01-31
Howard, Stephanie
Individual
adp of the snf2022-12-05
Kenwright, Karen
Individual
adp of the snf2017-11-27
Polk, Yolonda
Individual
adp of the snf2021-05-17
Renda, Nicholas
Individual
adp of the snf2020-10-26
Smothers, Kathy
Individual
adp of the snf2021-04-12
Urban, Kelley
Individual
adp of the snf2019-03-03
Adamson, Michele
Individual
corporate director2017-05-10
Britton, Isaac
Individual
corporate director2007-02-14
Estep, Barbara
Individual
corporate director2024-04-01
Goff, Robert
Individual
corporate director2006-07-01
Nelson, Debra
Individual
corporate director2017-05-11
Renda, Nicholas
Individual
corporate director2020-10-26
Smith, George
Individual
corporate director2009-08-25
Waggoner, James
Individual
corporate director2017-05-10
Adamson, Michele
Individual
managing control - governing body2017-05-10
Britton, Isaac
Individual
managing control - governing body2007-02-14
Estep, Barbara
Individual
managing control - governing body2024-04-01
Goff, Robert
Individual
managing control - governing body2006-07-01
Nelson, Debra
Individual
managing control - governing body2017-05-11
Renda, Nicholas
Individual
managing control - governing body2020-10-26
Smith, George
Individual
managing control - governing body2009-08-25
Waggoner, James
Individual
managing control - governing body2017-05-10
Blackwell, Crystal
Individual
operational/managerial control2025-03-09
Estep, Barbara
Individual
operational/managerial control2024-04-01
Hall, Matthew
Individual
operational/managerial control2022-01-31
Howard, Stephanie
Individual
operational/managerial control2022-12-05
Kenwright, Karen
Individual
operational/managerial control2017-11-27
Polk, Yolonda
Individual
operational/managerial control2021-05-17
Renda, Nicholas
Individual
operational/managerial control2020-10-26
Smothers, Kathy
Individual
operational/managerial control2021-04-12
Urban, Kelley
Individual
operational/managerial control2019-03-03

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jefferson County.