Roanoke Rehabilitation & Healthcare Center
Roanoke, Randolph County, Alabama · CCN 015424 · For-profit (Corporation) · part of Ball Healthcare Services (9 facilities, chain average 2.4 stars)
CMS rates Roanoke Rehabilitation & Healthcare Center 2 of 5 overall as of August 2026. 65 certified beds, 57 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.
On record
- No health inspection in more than two years, by CMS’s own flag.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / — of 5 |
Staffing
| Total nurse staffing | 3.49778 hours per resident per day |
|---|---|
| Registered nurses | 0.57515 hours per resident per day |
| Weekend total | 2.69651 hours per resident per day |
| Nursing staff turnover | 18.9% (registered nurses 37.5%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2023-09-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-20 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-20 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2022-03-03 | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · tag F0576 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-04-04 |
| 2022-03-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-04-04 |
| 2022-03-03 | Ensure a qualified health professional conducts resident assessments. Resident Assessment and Care Planning Deficiencies · tag F0642 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-04 |
| 2022-03-03 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-04 |
| 2019-05-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-06-28 |
| 2019-05-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-06-28 |
| 2019-05-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-06-28 |
| 2019-05-09 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-06-28 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Ball Healthcare - Roanoke, Inc. Organization | adp of the snf | — | 2003-07-01 |
| Ball Healthcare Service, Inc. Organization | adp of the snf | — | 2025-04-15 |
| Ball, Clarence Individual | 5% or greater direct ownership interest | 100% | 2003-07-01 |
| Caldwell, Hollie Individual | adp of the snf | — | 2011-01-13 |
| Hall, Matthew Individual | adp of the snf | — | 2014-10-01 |
| Oubre, Wendy Individual | adp of the snf | — | 2025-10-08 |
| Thomas, Carla Individual | adp of the snf | — | 2011-01-13 |
| Ball, Clarence Individual | corporate director | — | 2003-07-21 |
| Hall, Matthew Individual | corporate officer | — | 2014-09-16 |
| Caldwell, Hollie Individual | operational/managerial control | — | 2011-01-13 |
| Oubre, Wendy Individual | operational/managerial control | — | 2025-07-14 |
| Thomas, Carla Individual | operational/managerial control | — | 2021-01-12 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Roanoke Rehabilitation & Healthcare Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Randolph County.