The Terraces Of Phoenix
Phoenix, Maricopa County, Arizona · CCN 035003 · Non-profit (Corporation) · part of Humangood (17 facilities, chain average 4.5 stars)
CMS rates The Terraces Of Phoenix 5 of 5 overall as of August 2026. 64 certified beds, 52 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 4.75373 hours per resident per day |
|---|---|
| Registered nurses | 1.15031 hours per resident per day |
| Weekend total | 4.22873 hours per resident per day |
| Nursing staff turnover | 20.6% (registered nurses 14.3%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-06-13 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-21 |
| 2025-06-13 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-21 |
| 2025-06-13 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · tag F0801 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-21 |
| 2024-08-10 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-22 |
| 2024-08-10 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-22 |
| 2024-05-31 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-14 |
| 2024-05-31 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · tag F0882 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-07-02 |
| 2024-05-31 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-14 |
| 2024-05-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-14 |
| 2024-05-31 complaint survey |
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-14 |
| 2023-02-02 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-08 |
| 2023-02-02 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-08 |
| 2023-02-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-08 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Humangood Arizona Inc. Organization | 5% or greater direct ownership interest | 100% | 1973-01-01 |
| Humangood Organization | 5% or greater indirect ownership interest | — | 2016-05-01 |
| Humangood Cornerstone Organization | 5% or greater indirect ownership interest | — | 2003-09-29 |
| U.S. Bank Organization | 5% or greater security interest | — | 2018-04-01 |
| Baker Tilly US LLP Organization | adp of the snf | — | 2024-10-15 |
| Humangood Organization | adp of the snf | — | 2016-05-01 |
| Humangood Arizona Inc. Organization | adp of the snf | — | 1987-10-01 |
| Humangood Cornerstone Organization | adp of the snf | — | 2016-05-01 |
| Humangood Norcal Organization | adp of the snf | — | 2023-10-01 |
| U.S. Bank Organization | adp of the snf | — | 2018-04-02 |
| Washington Federal Organization | adp of the snf | — | 2015-07-24 |
| Humangood Arizona Inc. Organization | operational/managerial control | — | 1987-10-01 |
| Humangood Norcal Organization | operational/managerial control | — | 2003-10-01 |
| Erickson, Kordell Individual | adp of the snf | — | 2025-10-28 |
| Kumaravel, Sree Devi Individual | adp of the snf | — | 2015-08-01 |
| Sanchez, Delia Individual | adp of the snf | — | 2024-09-09 |
| Soriano, Mariele Individual | adp of the snf | — | 2023-11-26 |
| Vangelisto, Gwen Individual | adp of the snf | — | 2021-08-30 |
| Baker, Judith Individual | corporate director | — | 2012-04-25 |
| Brown, Herman Individual | corporate director | — | 2016-05-01 |
| Dahan, David Individual | corporate director | — | 2016-05-01 |
| Decker, David Individual | corporate director | — | 2016-05-01 |
| Ferris, Rand Individual | corporate director | — | 2016-05-01 |
| Kelley, Albert Individual | corporate director | — | 2016-05-01 |
| Tinker, Bret Individual | corporate director | — | 2016-05-01 |
| Brown, Herman Individual | corporate officer | — | 2016-05-01 |
| Cochrane, John Individual | corporate officer | — | 2016-05-01 |
| Ghassemi, Bethany Individual | corporate officer | — | 2019-05-21 |
| Mcdonald, Andrew Individual | corporate officer | — | 2020-01-01 |
| Ogus, Daniel Individual | corporate officer | — | 2009-08-27 |
| Baker, Judith Individual | operational/managerial control | — | 2016-05-01 |
| Brown, Herman Individual | operational/managerial control | — | 2013-02-10 |
| Cochrane, John Individual | operational/managerial control | — | 2016-05-01 |
| Dahan, David Individual | operational/managerial control | — | 2016-05-01 |
| Decker, David Individual | operational/managerial control | — | 2016-05-01 |
| Erickson, Kordell Individual | operational/managerial control | — | 2025-10-28 |
| Ferris, Rand Individual | operational/managerial control | — | 2016-05-01 |
| Ghassemi, Bethany Individual | operational/managerial control | — | 2019-05-28 |
| Kelley, Albert Individual | operational/managerial control | — | 2016-05-01 |
| Kumaravel, Sree Devi Individual | operational/managerial control | — | 2016-05-01 |
| Lopez, Jessica Individual | operational/managerial control | — | 2020-01-20 |
| Mcdonald, Andrew Individual | operational/managerial control | — | 2020-01-01 |
| Ogus, Daniel Individual | operational/managerial control | — | 2016-05-01 |
| Sanchez, Delia Individual | operational/managerial control | — | 2024-09-09 |
| Soriano, Mariele Individual | operational/managerial control | — | 2023-11-26 |
| Tinker, Bret Individual | operational/managerial control | — | 2016-05-01 |
| Vangelisto, Gwen Individual | operational/managerial control | — | 2021-08-30 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Terraces Of Phoenix.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Maricopa County.