Nursing Care Index

Haven Of Flagstaff

Flagstaff, Coconino County, Arizona · CCN 035091 · For-profit (Corporation) · part of Haven Health (20 facilities, chain average 2.7 stars)

CMS rates Haven Of Flagstaff 3 of 5 overall as of August 2026. 83 certified beds, 78 residents a day on average. 24 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $13,098.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.34977 hours per resident per day
Registered nurses0.83498 hours per resident per day
Weekend total3.08908 hours per resident per day
Nursing staff turnover43.8% (registered nurses 40%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-22
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-20
2025-04-29
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-05-30
2025-03-14 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2025-03-14
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2025-03-14
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2025-03-14
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2025-03-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2025-03-14
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-09
2024-10-23
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-09
2024-10-23
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-09
2024-10-23
complaint survey
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2022-03-01
2023-12-14
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-03
2023-12-14
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-03
2023-10-05
complaint survey
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · tag F0680
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-06
2023-10-05 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-06
2023-10-05
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-06
2023-10-05 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-06
2023-10-05 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-06
2023-10-05 Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · tag F0825
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-06
2022-08-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-09-15
2022-08-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-09-15
2022-08-18 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · tag F0640
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-09-15
2022-08-18 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-09-15
2022-08-18 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-09-15

Fines and payment denials

DatePenaltyAmount
2025-03-14Fine$13,098

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Haven Arizona Real Estate, LLC
Organization
5% or greater mortgage interest2013-02-01
Haven Flagstaff Real Estate LLC
Organization
5% or greater mortgage interest2013-02-01
Haven Real Estate Partners, LLC
Organization
5% or greater mortgage interest2013-02-01
Haven Arizona Real Estate, LLC
Organization
adp of the snf2024-12-09
Haven Flagstaff Real Estate LLC
Organization
adp of the snf2024-12-09
Haven Real Estate Partners, LLC
Organization
adp of the snf2024-12-09
Health Group Management LLC
Organization
adp of the snf2024-11-25
Ternion Physician Group, PLLC
Organization
adp of the snf2025-01-23
Health Group Management LLC
Organization
operational/managerial control2013-02-01
Ternion Physician Group, PLLC
Organization
operational/managerial control2021-01-01
Espinosa, Stephanie
Individual
adp of the snf2024-10-14
Figueroa-Diaz, Vicente
Individual
adp of the snf2021-01-01
Fragoso, Lindsay
Individual
adp of the snf2021-05-10
Longhurst, Stock
Individual
adp of the snf2020-11-15
Mccullough, Erin
Individual
adp of the snf2021-01-01
Miller, Crystal
Individual
adp of the snf2023-03-27
Robertson, Brett
Individual
adp of the snf2013-02-01
Samuelian, Robert
Individual
adp of the snf2013-02-01
Samuelian, Spencer
Individual
adp of the snf2025-01-24
Samuelian, Stephen
Individual
adp of the snf2013-02-01
Sciara, Patrick
Individual
adp of the snf2021-01-01
Seastrand, Jason
Individual
adp of the snf2013-02-01
Smith, Wendy
Individual
adp of the snf2015-11-23
West, Christian
Individual
adp of the snf2013-02-01
Samuelian, Robert
Individual
direct ownership interest2013-02-01
Samuelian, Spencer
Individual
direct ownership interest2013-02-01
Samuelian, Stephen
Individual
direct ownership interest2013-02-01
Seastrand, Jason
Individual
direct ownership interest2013-02-01
West, Christian
Individual
direct ownership interest2013-02-01
Espinosa, Stephanie
Individual
operational/managerial control2024-10-14
Figueroa-Diaz, Vicente
Individual
operational/managerial control2021-01-01
Fragoso, Lindsay
Individual
operational/managerial control2021-05-10
Longhurst, Stock
Individual
operational/managerial control2020-11-15
Mccullough, Erin
Individual
operational/managerial control2021-01-01
Miller, Crystal
Individual
operational/managerial control2023-03-27
Robertson, Brett
Individual
operational/managerial control2013-02-01
Samuelian, Robert
Individual
operational/managerial control2013-02-01
Samuelian, Spencer
Individual
operational/managerial control2025-01-24
Samuelian, Stephen
Individual
operational/managerial control2013-02-01
Sciara, Patrick
Individual
operational/managerial control2021-01-01
Seastrand, Jason
Individual
operational/managerial control2013-02-01
Smith, Wendy
Individual
operational/managerial control2015-11-23
West, Christian
Individual
operational/managerial control2013-02-01

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Coconino County.