Nursing Care Index

Haven Of Phoenix

Phoenix, Maricopa County, Arizona · CCN 035107 · For-profit (Corporation) · part of Haven Health (20 facilities, chain average 2.7 stars)

CMS rates Haven Of Phoenix 3 of 5 overall as of August 2026. 114 certified beds, 107 residents a day on average. 20 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,278.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 4 of 5

Staffing

Total nurse staffing3.22619 hours per resident per day
Registered nurses0.53212 hours per resident per day
Weekend total2.84481 hours per resident per day
Nursing staff turnover37.4% (registered nurses 41.7%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-06
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-05
2026-05-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-05
2026-05-06 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-05
2026-05-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-05
2026-05-06 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-05
2026-05-06 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-05
2026-05-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-05
2025-12-16
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-02-11
2025-01-24 Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · tag F0680
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-02-21
2025-01-24
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-21
2025-01-24 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-21
2025-01-24
complaint survey
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-21
2024-09-13
complaint survey
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-16
2024-08-20
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-01
2024-08-20
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-01
2023-09-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-17
2023-09-08
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-17
2023-09-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-17
2023-09-08 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · tag F0813
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-17
2023-09-08 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-17

Fines and payment denials

DatePenaltyAmount
2025-12-16Fine$8,278

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Haven Health Properties LLC
Organization
5% or greater mortgage interest2016-06-01
Haven Phoenix Real Estate LLC
Organization
5% or greater mortgage interest2016-06-01
Haven Health Properties LLC
Organization
adp of the snf2024-11-25
Haven Phoenix Real Estate LLC
Organization
adp of the snf2024-11-26
Health Group Management LLC
Organization
adp of the snf2024-11-25
Health Group Management LLC
Organization
operational/managerial control2024-11-25
Ahmed, Bahaledin
Individual
adp of the snf2016-06-01
Fragoso, Lindsay
Individual
adp of the snf2021-05-10
Gandhi, Hemang
Individual
adp of the snf2023-01-01
Greiner, Russell
Individual
adp of the snf2023-08-16
Koker, Shelly
Individual
adp of the snf2026-01-05
Robertson, Brett
Individual
adp of the snf2024-12-18
Samuelian, Robert
Individual
adp of the snf2024-12-18
Samuelian, Spencer
Individual
adp of the snf2024-12-18
Samuelian, Stephen
Individual
adp of the snf2024-12-18
Seastrand, Jason
Individual
adp of the snf2016-06-01
West, Christian
Individual
adp of the snf2016-06-01
Seastrand, Jason
Individual
direct ownership interest2016-06-01
West, Christian
Individual
direct ownership interest2016-06-01
Ahmed, Bahaledin
Individual
operational/managerial control2016-06-01
Fragoso, Lindsay
Individual
operational/managerial control2021-05-10
Gandhi, Hemang
Individual
operational/managerial control2023-01-01
Greiner, Russell
Individual
operational/managerial control2023-08-16
Koker, Shelly
Individual
operational/managerial control2026-01-05
Seastrand, Jason
Individual
operational/managerial control2016-06-01
West, Christian
Individual
operational/managerial control2016-06-01

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Haven Of Phoenix.

Double opt-in. One email per change, unsubscribe in one click. No newsletter. Privacy policy.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Maricopa County.