Heritage Health Care Center
Globe, Gila County, Arizona · CCN 035141 · For-profit (LLC) · part of Life Care Centers Of America (194 facilities, chain average 3.4 stars)
CMS rates Heritage Health Care Center 4 of 5 overall as of August 2026. 96 certified beds, 68 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 3.35504 hours per resident per day |
|---|---|
| Registered nurses | 0.79032 hours per resident per day |
| Weekend total | 2.88339 hours per resident per day |
| Nursing staff turnover | 25.5% (registered nurses 15.4%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-27 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-10 |
| 2026-02-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-10 |
| 2026-02-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-10 |
| 2026-02-27 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-10 |
| 2026-02-27 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-10 |
| 2026-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-10 |
| 2025-05-29 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-20 |
| 2025-05-01 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-13 |
| 2025-04-15 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-31 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Life Care Centers Of America, Inc. Organization | adp of the snf | — | 2005-01-18 |
| Life Care Centers Of America, Inc. Organization | operational/managerial control | — | 2006-02-17 |
| Layton, Brent Individual | adp of the snf | — | 2025-02-25 |
| Preston, Forrest Individual | adp of the snf | — | 2005-01-18 |
| Summerhays, Timothy Individual | adp of the snf | — | 2025-11-05 |
| Cross, Cindy Individual | corporate officer | — | 2004-10-13 |
| Henry, Terry Individual | corporate officer | — | 2004-10-13 |
| Thurmond, Joan Individual | corporate officer | — | 2004-10-13 |
| Preston, Forrest Individual | indirect ownership interest | — | 2004-09-30 |
| Butner, Nancy Individual | managing control - governing body | — | 2018-09-16 |
| Summerhays, Timothy Individual | managing control - governing body | — | 2025-06-09 |
| Williams, Kathy Individual | managing control - governing body | — | 1996-10-10 |
| Butner, Nancy Individual | operational/managerial control | — | 2018-09-16 |
| Fletcher, Todd Individual | operational/managerial control | — | 2021-05-01 |
| Franco, Mark Individual | operational/managerial control | — | 2025-09-12 |
| Lay, Lisa Individual | operational/managerial control | — | 2017-04-24 |
| Layton, Brent Individual | operational/managerial control | — | — |
| Preston, Aubrey Individual | operational/managerial control | — | 2025-03-06 |
| Smith, Frank Individual | operational/managerial control | — | 2025-06-19 |
| Summerhays, Timothy Individual | operational/managerial control | — | 2025-06-09 |
| Swanker, Richard Individual | operational/managerial control | — | 2022-01-01 |
| Williams, Kathy Individual | operational/managerial control | — | 1996-10-10 |
| Ziegler, James Individual | operational/managerial control | — | 2006-02-17 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Heritage Health Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Gila County.