Haven Of Lake Havasu
Lake Havasu City, Mohave County, Arizona · CCN 035240 · For-profit (Corporation) · part of Haven Health (20 facilities, chain average 2.7 stars)
CMS rates Haven Of Lake Havasu 2 of 5 overall as of August 2026. 104 certified beds, 81 residents a day on average. 27 citations on record from the current inspection cycles, 2 involving actual harm; 1 fine totalling $8,018.
On record
- Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 4 of 5 |
Staffing
| Total nurse staffing | 3.3705 hours per resident per day |
|---|---|
| Registered nurses | 0.66211 hours per resident per day |
| Weekend total | 3.05553 hours per resident per day |
| Nursing staff turnover | 52.5% (registered nurses 60%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-04-20 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-08 |
| 2025-04-01 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-07 |
| 2025-02-14 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2025-02-14 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-07 |
| 2024-12-02 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-24 |
| 2024-10-17 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-11-25 |
| 2024-08-20 complaint survey |
Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · tag F0660 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-30 |
| 2024-06-11 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-25 |
| 2023-07-27 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0606 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · tag F0680 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-30 |
| 2023-07-27 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-30 |
| 2022-06-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-07-24 |
| 2022-06-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-07-24 |
| 2022-06-09 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-07-24 |
| 2022-06-09 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-07-24 |
| 2022-06-09 | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · tag F0685 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-07-24 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-10-17 | Fine | $8,018 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Haven Health Properties LLC Organization | 5% or greater mortgage interest | — | 2017-06-01 |
| Haven Lake Havasu Real Estate LLC Organization | 5% or greater mortgage interest | — | 2017-06-01 |
| Haven Health Properties LLC Organization | adp of the snf | — | 2024-11-25 |
| Haven Lake Havasu Real Estate LLC Organization | adp of the snf | — | 2024-11-26 |
| Health Group Management LLC Organization | adp of the snf | — | 2024-11-25 |
| Health Group Management LLC Organization | operational/managerial control | — | 2024-11-25 |
| Espinosa, Stephanie Individual | adp of the snf | — | 2024-10-14 |
| Fragoso, Lindsay Individual | adp of the snf | — | 2021-05-10 |
| Longhurst, Stock Individual | adp of the snf | — | 2020-11-15 |
| Ong-Veloso, Angelo Individual | adp of the snf | — | 2023-01-01 |
| Ponithieux, Kimberly Individual | adp of the snf | — | 2023-07-10 |
| Robertson, Brett Individual | adp of the snf | — | 2025-01-22 |
| Samuelian, Robert Individual | adp of the snf | — | 2025-01-22 |
| Samuelian, Spencer Individual | adp of the snf | — | 2025-01-22 |
| Samuelian, Stephen Individual | adp of the snf | — | 2025-01-22 |
| Seastrand, Jason Individual | adp of the snf | — | 2017-06-01 |
| West, Christian Individual | adp of the snf | — | 2025-01-22 |
| Yentes, Cameron Individual | adp of the snf | — | 2024-08-26 |
| Robertson, Brett Individual | direct ownership interest | — | 2017-06-01 |
| Samuelian, Robert Individual | direct ownership interest | — | 2017-06-01 |
| Samuelian, Spencer Individual | direct ownership interest | — | 2017-06-01 |
| Samuelian, Stephen Individual | direct ownership interest | — | 2017-06-01 |
| Seastrand, Jason Individual | direct ownership interest | — | 2017-06-01 |
| West, Christian Individual | direct ownership interest | — | 2017-06-01 |
| Espinosa, Stephanie Individual | operational/managerial control | — | 2024-10-14 |
| Fragoso, Lindsay Individual | operational/managerial control | — | 2020-11-15 |
| Longhurst, Stock Individual | operational/managerial control | — | 2020-11-15 |
| Ong-Veloso, Angelo Individual | operational/managerial control | — | 2023-01-01 |
| Ponithieux, Kimberly Individual | operational/managerial control | — | 2023-07-10 |
| Robertson, Brett Individual | operational/managerial control | — | 2025-01-22 |
| Samuelian, Robert Individual | operational/managerial control | — | 2025-01-22 |
| Samuelian, Spencer Individual | operational/managerial control | — | 2025-01-22 |
| Samuelian, Stephen Individual | operational/managerial control | — | 2025-01-22 |
| Seastrand, Jason Individual | operational/managerial control | — | 2017-06-01 |
| West, Christian Individual | operational/managerial control | — | 2025-01-22 |
| Yentes, Cameron Individual | operational/managerial control | — | 2024-08-26 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Haven Of Lake Havasu.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Mohave County.