Nursing Care Index

The Lingenfelter Center

Kingman, Mohave County, Arizona · CCN 035262 · For-profit (Corporation) · not part of a chain

CMS rates The Lingenfelter Center 2 of 5 overall as of August 2026. 88 certified beds, 73 residents a day on average. 20 citations on record from the current inspection cycles; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay2 / — of 5

Staffing

Total nurse staffing3.71945 hours per resident per day
Registered nurses0.58475 hours per resident per day
Weekend total3.40478 hours per resident per day
Nursing staff turnover46.4% (registered nurses 30.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-08
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-29
2025-05-15
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-30
2024-11-14
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-31
2024-11-14
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-31
2024-06-06 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-06-17
2024-06-06
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · tag F0622
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · tag F0680
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-11
2024-06-06 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · tag F0740
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-01
2024-06-06 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-26
2024-06-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-28
2024-06-06 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-28
2024-06-06 Keep all essential equipment working safely.
Environmental Deficiencies · tag F0908
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-28
2024-05-15
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-29
2024-03-27
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-12
2023-02-23 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-05-03
2021-12-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-12-27

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Creative Care Inc.
Organization
adp of the snf2025-02-14
Ernest L Harman Md Zia Way LLC
Organization
adp of the snf2025-02-28
Creative Care Inc.
Organization
direct ownership interest2013-05-03
Creative Care Inc.
Organization
operational/managerial control2005-01-15
Ernest L Harman Md Zia Way LLC
Organization
operational/managerial control2008-01-01
Cobanovich, Stephanie
Individual
adp of the snf2020-06-16
Collins, Jessica
Individual
adp of the snf2017-02-28
Collins, Jillian
Individual
adp of the snf2017-02-28
Collins, Joshua
Individual
adp of the snf2017-02-28
Harman, Ernest
Individual
adp of the snf2008-01-01
Lingenfelter, Fred
Individual
adp of the snf2014-01-01
Napier, Pierre
Individual
adp of the snf2022-04-01
Ott, Kristen
Individual
adp of the snf2021-08-16
Overson, Sara
Individual
adp of the snf2014-01-01
Terry, Sandra
Individual
adp of the snf2014-01-01
Collins, Jessica
Individual
corporate director2017-02-28
Napier, Pierre
Individual
corporate officer2022-04-01
Ott, Kristen
Individual
corporate officer2021-08-16
Collins, Jessica
Individual
direct ownership interest2017-02-28
Collins, Jillian
Individual
direct ownership interest2017-02-28
Collins, Joshua
Individual
direct ownership interest2017-02-28
Lingenfelter, Fred
Individual
direct ownership interest2014-01-01
Overson, Sara
Individual
direct ownership interest2014-01-01
Terry, Sandra
Individual
direct ownership interest2014-01-01
Napier, Pierre
Individual
managing control - governing body2022-04-01
Ott, Kristen
Individual
managing control - governing body2021-08-16
Cobanovich, Stephanie
Individual
operational/managerial control2020-06-16
Collins, Jessica
Individual
operational/managerial control2017-02-20
Harman, Ernest
Individual
operational/managerial control2008-01-01
Napier, Pierre
Individual
operational/managerial control2022-04-01
Ott, Kristen
Individual
operational/managerial control2021-08-16

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Mohave County.