Heritage Living Center
Conway, Faulkner County, Arkansas · CCN 045308 · For-profit (Corporation) · part of Anthony & Bryan Adams (38 facilities, chain average 3.8 stars)
CMS rates Heritage Living Center 4 of 5 overall as of August 2026. 140 certified beds, 126 residents a day on average. 15 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 4 of 5 |
Staffing
| Total nurse staffing | 3.59513 hours per resident per day |
|---|---|
| Registered nurses | 0.42912 hours per resident per day |
| Weekend total | 3.22303 hours per resident per day |
| Nursing staff turnover | 38.3% (registered nurses 25%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-11-26 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · tag F0838 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-12-15 |
| 2025-11-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-15 |
| 2025-11-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-15 |
| 2025-11-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-15 |
| 2025-08-14 complaint survey |
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. Quality of Life and Care Deficiencies · tag F0741 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-12 |
| 2024-06-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-07-03 |
| 2024-06-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-07-03 |
| 2024-06-05 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-03 |
| 2024-06-05 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-03 |
| 2024-06-05 | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · tag F0919 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-03 |
| 2023-09-20 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-20 |
| 2023-09-20 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-20 |
| 2023-05-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-06-08 |
| 2023-05-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-06-08 |
| 2023-05-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-08 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Heritage Center Inc. Organization | adp of the snf | — | 2011-05-01 |
| Incite Rehab, LLC Organization | adp of the snf | — | 2005-08-10 |
| Ltc Systems/Rx, LLC Organization | adp of the snf | — | 2003-07-25 |
| Pharmacy Consults, LLC Organization | adp of the snf | — | 2007-09-10 |
| Reliance Health Care, Inc. Organization | adp of the snf | — | 2007-12-20 |
| Angel, Tammy Individual | adp of the snf | — | 2011-05-01 |
| Dickson, John Individual | adp of the snf | — | 2024-08-19 |
| Ellis, John Individual | adp of the snf | — | 2011-05-01 |
| Henderson, Emmitt Individual | adp of the snf | — | 2011-05-01 |
| Henderson, Kaye Individual | adp of the snf | — | 2011-05-01 |
| Koehler, Tobey Individual | adp of the snf | — | 2011-05-01 |
| Lamb, Leslie Individual | adp of the snf | — | 2017-03-14 |
| Mainord, William Individual | adp of the snf | — | 2011-05-01 |
| Mcginnis, Larry Individual | adp of the snf | — | 2011-05-01 |
| Naylor, David Individual | adp of the snf | — | 2024-08-19 |
| Pedigo, Rita Individual | adp of the snf | — | 2011-05-01 |
| Thomas, Darryl Individual | adp of the snf | — | 2011-05-01 |
| Adams, Anthony Individual | corporate officer | — | 2011-05-01 |
| Adams, Bryan Individual | corporate officer | — | 2011-03-22 |
| Ellis, John Individual | corporate officer | — | 2011-05-01 |
| Koehler, Tobey Individual | corporate officer | — | 2011-05-01 |
| Angel, Tammy Individual | managing control - governing body | — | 2011-05-01 |
| Lamb, Leslie Individual | managing control - governing body | — | 2017-03-14 |
| Thomas, Darryl Individual | managing control - governing body | — | 2011-05-01 |
| Dickson, John Individual | operational/managerial control | — | 2024-08-19 |
| Lamb, Leslie Individual | operational/managerial control | — | 2017-03-14 |
| Naylor, David Individual | operational/managerial control | — | 2024-08-19 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Heritage Living Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Faulkner County.