Nursing Care Index

Hiram Shaddox Health And Rehab

Mountain Home, Baxter County, Arkansas · CCN 045471 · For-profit (Corporation) · part of Anthony & Bryan Adams (38 facilities, chain average 3.8 stars)

CMS rates Hiram Shaddox Health And Rehab 4 of 5 overall as of August 2026. 140 certified beds, 81 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing3.08348 hours per resident per day
Registered nurses0.29821 hours per resident per day
Weekend total2.41908 hours per resident per day
Nursing staff turnover57.8% (registered nurses 33.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-05-15 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-09
2025-05-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-09
2024-02-23 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-03-23
2024-02-23 Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · tag F0865
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-03-23
2024-02-23 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-23
2024-02-23 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-23
2022-12-01 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-29
2022-12-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-29
2022-12-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-29
2022-12-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-29
2022-12-01 Report COVID19 data to residents and families.
Infection Control Deficiencies · tag F0885
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-12-29
2022-12-01 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · tag F0553
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29
2022-12-01 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29
2022-12-01 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29
2022-12-01 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29
2022-12-01 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29
2022-12-01 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-29

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Health Care Solutions, LLC
Organization
adp of the snf2014-04-01
Incite Rehab, LLC
Organization
adp of the snf2014-04-01
Ltc Systems/Rx, LLC
Organization
adp of the snf2014-04-01
Pharmacy Consults, LLC
Organization
adp of the snf2014-04-01
Reliance Health Care, Inc.
Organization
adp of the snf2014-04-01
Cooper, Benjamin
Individual
adp of the snf2014-04-01
Cooper, James
Individual
adp of the snf2014-04-01
Cooper, Robert
Individual
adp of the snf2014-04-01
Dvorak, Nora
Individual
adp of the snf2017-01-01
Ellis, John
Individual
adp of the snf2014-04-01
Koehler, Tobey
Individual
adp of the snf2014-04-01
Lockard, Tiffany
Individual
adp of the snf2021-12-20
Mainord, William
Individual
adp of the snf2014-04-01
Mcginnis, Larry
Individual
adp of the snf2014-04-01
Pedigo, Rita
Individual
adp of the snf2014-04-01
Scribner, John
Individual
adp of the snf2024-08-14
Speaks, Kathy
Individual
adp of the snf2017-01-01
Dvorak, Nora
Individual
corporate director2017-01-01
Adams, Anthony
Individual
corporate officer2014-04-01
Adams, Bryan
Individual
corporate officer2014-04-01
Ellis, John
Individual
corporate officer2014-04-01
Koehler, Tobey
Individual
corporate officer2014-04-01
Dvorak, Nora
Individual
managing control - governing body2017-01-01
Lockard, Tiffany
Individual
managing control - governing body2021-12-31
Speaks, Kathy
Individual
managing control - governing body2021-01-01
Lockard, Tiffany
Individual
operational/managerial control2021-12-20

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Baxter County.