Nursing Care Index

St Paul's Towers

Oakland, Alameda County, California · CCN 055156 · Non-profit (Corporation) · part of Front Porch (9 facilities, chain average 4.8 stars)

CMS rates St Paul's Towers 5 of 5 overall as of August 2026. 43 certified beds, 30 residents a day on average. 20 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 4 of 5

Staffing

Total nurse staffing4.22454 hours per resident per day
Registered nurses1.06783 hours per resident per day
Weekend total3.57385 hours per resident per day
Nursing staff turnover23.3% (registered nurses 25%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2024-09-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-10-07
2024-09-12 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-10-07
2024-09-12 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-07
2024-09-12 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-07
2024-09-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-07
2022-10-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-03
2022-10-13 Provide appropriate foot care.
Quality of Life and Care Deficiencies · tag F0687
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · tag F0727
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2022-10-13 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-03
2019-06-27 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-07-26
2019-06-27 Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · tag F0790
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-07-26
2019-06-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-07-26
2019-06-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-07-26
2019-06-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-07-26
2019-06-27 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-07-26

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Front Porch Communities And Services
Organization
5% or greater direct ownership interest100%2022-04-01
Front Porch Communities And Services
Organization
adp of the snf2022-04-01
Marcelo, Cherry
Individual
adp of the snf2025-06-19
Sairam, Samir
Individual
adp of the snf2018-05-01
Duranteau, Nancy
Individual
corporate director2021-04-01
Forte, Vincent
Individual
corporate director2021-04-01
Handy, Joanne
Individual
corporate director2022-04-01
Jacobs, Laura
Individual
corporate director2019-01-01
Kroeker, Kevin
Individual
corporate director2018-01-01
Mcgovern, Marion
Individual
corporate director2017-01-01
Spencer, Peter
Individual
corporate director2026-01-01
Tonnu, Diemlan
Individual
corporate director2018-01-01
Wesson, Oliver
Individual
corporate director2017-01-01
Whittaker, Susan
Individual
corporate director2018-01-23
Kelly, Sean
Individual
corporate officer2023-03-06
Salvador, Eduardo
Individual
corporate officer2017-10-03
Vranich, Rachel
Individual
corporate officer2022-06-17
Merkin, Nickolas
Individual
individual is an owner, partner or trustee of any adp of the snf2025-10-10
Nelson, Harry
Individual
individual is an owner, partner or trustee of any adp of the snf2025-09-30
Pennington, Paige
Individual
individual is an owner, partner or trustee of any adp of the snf2025-09-30
Akopyan, Gevork
Individual
operational/managerial control2022-10-12
Ichien, Christopher
Individual
operational/managerial control2026-01-27
Kelly, Sean
Individual
operational/managerial control2023-03-06
Kisajja, Christina
Individual
operational/managerial control2021-06-28
Macango, Susan
Individual
operational/managerial control2026-05-04
Marcelo, Cherry
Individual
operational/managerial control2022-08-01
Mccarron, Kathleen
Individual
operational/managerial control2026-04-24
Mcmullin, Mary
Individual
operational/managerial control2025-04-01
Olson, Kari
Individual
operational/managerial control2021-04-01
Sairam, Samir
Individual
operational/managerial control2018-05-01
Salvador, Eduardo
Individual
operational/managerial control2021-04-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Alameda County.