Watsonville Nursing Center
Watsonville, Santa Cruz County, California · CCN 055240 · For-profit (LLC) · part of Cambridge Healthcare Services (32 facilities, chain average 2.5 stars)
CMS rates Watsonville Nursing Center 3 of 5 overall as of August 2026. 87 certified beds, 81 residents a day on average. 42 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $44,488.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 3 of 5 |
Staffing
| Total nurse staffing | 3.9696 hours per resident per day |
|---|---|
| Registered nurses | 0.39463 hours per resident per day |
| Weekend total | 3.74551 hours per resident per day |
| Nursing staff turnover | 27.1% (registered nurses 50%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-09 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-01 |
| 2026-01-09 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · tag F0912 |
B No actual harm, with potential for minimal harm; pattern | No revisit needed |
| 2024-08-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · tag F0745 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · tag F0802 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-19 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · tag F0912 |
C No actual harm, with potential for minimal harm; widespread | Waiver has been granted 2024-09-10 |
| 2023-08-22 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2023-09-19 |
| 2022-05-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Keep all essential equipment working safely. Environmental Deficiencies · tag F0908 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · tag F0805 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-03 |
| 2022-05-06 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · tag F0912 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2022-06-03 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2023-08-22 | Fine | $44,488 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Crescent Facilities Operations LLC Organization | 5% or greater direct ownership interest | 100% | 2006-12-19 |
| Bering Properties LLC Organization | 5% or greater indirect ownership interest | 6% | 2007-02-01 |
| Jenmax Enterprises LLC Organization | 5% or greater indirect ownership interest | 23% | 2007-02-01 |
| Jk-Csh Jv LLC Organization | 5% or greater indirect ownership interest | 12% | 2006-11-01 |
| Manhattan Five Partners LLC Organization | 5% or greater indirect ownership interest | 7% | 2006-11-01 |
| Win Win Enterprises, LLC Organization | 5% or greater indirect ownership interest | 35% | 2007-02-01 |
| 535 Auto Center LLC Organization | adp of the snf | — | 2006-12-15 |
| Cambridge Healthcare Services LLC Organization | adp of the snf | — | 2025-11-11 |
| Jenmax Enterprises LLC Organization | adp of the snf | — | 2006-12-15 |
| Jk-Csh Jv LLC Organization | adp of the snf | — | 2006-12-15 |
| Win Win Enterprises, LLC Organization | adp of the snf | — | 2006-12-15 |
| Bh Alliance Organization | indirect ownership interest | — | 2006-11-01 |
| The Jacob Wintner Trust Organization | indirect ownership interest | — | 2006-11-01 |
| The Wintner Living Trust Dated 7/08/1992 Organization | indirect ownership interest | — | 2007-02-01 |
| Cambridge Healthcare Services LLC Organization | operational/managerial control | — | 2014-04-01 |
| Bretsch, Gregory Individual | adp of the snf | — | 2019-02-25 |
| Butenko, Julie Individual | adp of the snf | — | 2023-07-24 |
| Capela, Heidi Individual | adp of the snf | — | 2023-04-03 |
| Hassell, Lance Individual | adp of the snf | — | 2022-04-25 |
| Lutz, Linda Individual | adp of the snf | — | 2012-02-01 |
| Mcdaniel, Clayton Individual | adp of the snf | — | 2014-03-24 |
| Radford, Rae Ann Individual | adp of the snf | — | 2025-11-11 |
| Salazar, Paulina Individual | adp of the snf | — | 2020-12-14 |
| Smedra, Ira Individual | adp of the snf | — | 2007-02-01 |
| Wintner, Jacob Individual | adp of the snf | — | 2007-02-01 |
| Wintner, Jacob Individual | indirect ownership interest | — | 2007-02-01 |
| Bretsch, Gregory Individual | managing control - governing body | — | 2019-02-25 |
| Radford, Rae Ann Individual | managing control - governing body | — | 2020-10-12 |
| Bretsch, Gregory Individual | operational/managerial control | — | 2019-02-25 |
| Butenko, Julie Individual | operational/managerial control | — | 2023-07-24 |
| Capela, Heidi Individual | operational/managerial control | — | 2023-04-03 |
| Hassell, Lance Individual | operational/managerial control | — | 2022-04-25 |
| Lutz, Linda Individual | operational/managerial control | — | 2012-02-01 |
| Mcdaniel, Clayton Individual | operational/managerial control | — | 2014-03-24 |
| Radford, Rae Ann Individual | operational/managerial control | — | 2020-10-12 |
| Salazar, Paulina Individual | operational/managerial control | — | 2020-12-14 |
| Smedra, Ira Individual | operational/managerial control | — | 2007-02-01 |
| Thomas, Darryl Individual | operational/managerial control | — | 2025-04-01 |
| Wintner, Jacob Individual | operational/managerial control | — | 2007-02-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Watsonville Nursing Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Santa Cruz County.