Willow Tree Care Center
Delta, Delta County, Colorado · CCN 065249 · For-profit (LLC) · part of Stellar Senior Living (7 facilities, chain average 2.3 stars)
CMS rates Willow Tree Care Center 2 of 5 overall as of August 2026. 80 certified beds, 54 residents a day on average. 52 citations on record from the current inspection cycles, 5 involving actual harm; 1 fine totalling $28,756.
On record
- Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / 3 of 5 |
Staffing
| Total nurse staffing | 3.30996 hours per resident per day |
|---|---|
| Registered nurses | 0.92669 hours per resident per day |
| Weekend total | 2.92517 hours per resident per day |
| Nursing staff turnover | 59.7% (registered nurses 46.2%) |
| Administrators who left | 3 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · tag F0730 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 complaint survey |
Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-26 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2026-02-26 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-19 |
| 2025-07-23 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-09-01 |
| 2025-07-23 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-01 |
| 2025-07-23 complaint survey |
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-01 |
| 2025-04-16 complaint survey |
Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-23 |
| 2024-01-25 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · tag F0847 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 complaint survey |
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · tag F0573 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 complaint survey |
Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2024-01-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · tag F0806 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2022-10-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
H Actual harm that is not immediate jeopardy; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · tag F0838 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · tag F0882 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | The resident has the right to receive notices in a format and a language he or she understands. Resident Rights Deficiencies · tag F0574 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-12-23 |
| 2022-10-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0943 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-23 |
| 2022-10-05 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-11-09 |
| 2022-10-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-11-09 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-02-26 | Fine | $28,756 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Sptihs Properties Trust Organization | 5% or greater direct ownership interest | 10% | 2024-01-01 |
| Charles Schwab & Co Inc. Organization | 5% or greater indirect ownership interest | — | 2024-03-22 |
| D.E. Shaw & Co., L.P. Organization | 5% or greater indirect ownership interest | — | 2024-03-22 |
| Diversified Healthcare Trust Organization | 5% or greater indirect ownership interest | — | 2020-01-01 |
| H/2 Special Opportunities IV L.P. Organization | 5% or greater indirect ownership interest | — | 2024-03-22 |
| Snh Proj Lincoln Trs LLC Organization | 5% or greater indirect ownership interest | — | 2024-01-01 |
| Snh Trs Licensee Holdco LLC Organization | 5% or greater indirect ownership interest | — | 2020-01-01 |
| Snh Trs, Inc. Organization | 5% or greater indirect ownership interest | — | 2020-01-01 |
| Abp Trust Organization | adp of the snf | — | 2025-03-27 |
| Blackrock Inc. Organization | adp of the snf | — | 2025-03-27 |
| Charles Schwab & Co Inc. Organization | adp of the snf | — | 2025-03-27 |
| D.E. Shaw & Co., L.P. Organization | adp of the snf | — | 2025-03-27 |
| Diversified Healthcare Trust Organization | adp of the snf | — | 2025-03-27 |
| Flat Footed LLC Organization | adp of the snf | — | 2025-03-27 |
| H/2 Special Opportunities IV L.P. Organization | adp of the snf | — | 2025-03-27 |
| Snh Proj Lincoln Trs LLC Organization | adp of the snf | — | 2025-03-27 |
| Snh Trs Licensee Holdco LLC Organization | adp of the snf | — | 2025-03-27 |
| Snh Trs, Inc. Organization | adp of the snf | — | 2025-03-27 |
| Sptihs Properties Trust Organization | adp of the snf | — | 2020-01-01 |
| Stellar Senior Living B LLC Organization | adp of the snf | — | 2025-03-27 |
| Stellar V LLC Organization | adp of the snf | — | 2025-03-27 |
| Stellar Willow Tree Management LLC Organization | adp of the snf | — | 2025-03-27 |
| Vanguard Group Inc. Organization | adp of the snf | — | 2025-03-27 |
| Abp Trust Organization | operational/managerial control | — | 2024-03-22 |
| Blackrock Inc. Organization | operational/managerial control | — | 2024-03-22 |
| Charles Schwab & Co Inc. Organization | operational/managerial control | — | 2024-03-22 |
| D.E. Shaw & Co., L.P. Organization | operational/managerial control | — | 2024-03-22 |
| Diversified Healthcare Trust Organization | operational/managerial control | — | 2020-01-01 |
| Flat Footed LLC Organization | operational/managerial control | — | 2024-03-22 |
| H/2 Special Opportunities IV L.P. Organization | operational/managerial control | — | 2024-03-22 |
| Snh Proj Lincoln Trs LLC Organization | operational/managerial control | — | 2024-01-01 |
| Snh Trs Licensee Holdco LLC Organization | operational/managerial control | — | 2020-01-01 |
| Snh Trs, Inc. Organization | operational/managerial control | — | 2020-01-01 |
| Sptihs Properties Trust Organization | operational/managerial control | — | 2024-01-01 |
| Stellar Senior Living B LLC Organization | operational/managerial control | — | 2021-08-01 |
| Stellar V LLC Organization | operational/managerial control | — | 2021-08-01 |
| Stellar Willow Tree Management LLC Organization | operational/managerial control | — | 2021-08-01 |
| Vanguard Group Inc. Organization | operational/managerial control | — | 2024-03-22 |
| Benton, Evrett Individual | adp of the snf | — | 2021-08-01 |
| Bilotto, Christopher Individual | adp of the snf | — | 2024-01-01 |
| Brown, Matthew Individual | adp of the snf | — | 2023-10-01 |
| Clark, Jennifer Individual | adp of the snf | — | 2020-01-01 |
| Portnoy, Adam Individual | adp of the snf | — | 2020-01-01 |
| Pulsipher, Kevin Individual | adp of the snf | — | 2025-01-01 |
| Waddell, Kellie Individual | adp of the snf | — | 2024-02-23 |
| Wood, Melissa K. Individual | adp of the snf | — | 2025-12-15 |
| Bilotto, Christopher Individual | corporate director | — | 2024-01-01 |
| Portnoy, Adam Individual | corporate director | — | 2020-01-01 |
| Bilotto, Christopher Individual | corporate officer | — | 2024-01-01 |
| Brown, Matthew Individual | corporate officer | — | 2023-10-01 |
| Clark, Jennifer Individual | corporate officer | — | 2020-01-01 |
| Benton, Evrett Individual | operational/managerial control | — | 2021-08-01 |
| Bilotto, Christopher Individual | operational/managerial control | — | 2024-01-01 |
| Brown, Matthew Individual | operational/managerial control | — | 2023-10-01 |
| Clark, Jennifer Individual | operational/managerial control | — | 2020-01-01 |
| Portnoy, Adam Individual | operational/managerial control | — | 2020-01-01 |
| Pulsipher, Kevin Individual | operational/managerial control | — | 2025-01-01 |
| Waddell, Kellie Individual | operational/managerial control | — | 2024-02-23 |
| Wood, Melissa K. Individual | operational/managerial control | — | 2025-12-15 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Willow Tree Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Delta County.