Norwalk Care Center
Norwalk, Western Ct County, Connecticut · CCN 075159 · For-profit (LLC) · part of Highbridge Healthcare (6 facilities, chain average 2.3 stars)
CMS rates Norwalk Care Center 1 of 5 overall as of August 2026. 150 certified beds, 136 residents a day on average. 41 citations on record from the current inspection cycles, 1 at immediate jeopardy; 2 fines totalling $198,225 and 1 payment denial.
On record
- Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 3.73958 hours per resident per day |
|---|---|
| Registered nurses | 0.57009 hours per resident per day |
| Weekend total | 3.31332 hours per resident per day |
| Nursing staff turnover | 42.3% (registered nurses 52%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-20 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-07-01 |
| 2025-03-19 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-08 |
| 2024-10-09 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0603 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-22 |
| 2024-10-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Keep all essential equipment working safely. Environmental Deficiencies · tag F0908 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2024-10-09 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · tag F0838 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2024-11-11 |
| 2023-10-26 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
K Immediate jeopardy to resident health or safety; pattern | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
H Actual harm that is not immediate jeopardy; pattern | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-29 |
| 2023-10-26 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-29 |
| 2023-10-26 complaint survey |
Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · tag F0726 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2023-10-26 complaint survey |
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-27 |
| 2023-10-26 complaint survey |
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · tag F0835 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-10 |
| 2022-03-29 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · tag F0559 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-05-12 |
| 2022-03-29 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-14 |
| 2022-03-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-14 |
| 2022-03-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2022-03-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2022-03-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2022-03-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2022-03-29 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2022-03-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-20 |
| 2019-09-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-10-31 |
| 2019-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-10-31 |
| 2019-09-19 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-10-31 |
| 2019-09-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-10-31 |
| 2019-09-19 | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · tag F0790 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2019-10-31 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-10-09 | Fine | $38,422 |
| 2023-10-26 | Payment denial for 27 days from 2024-02-02 | — |
| 2023-10-26 | Fine | $159,803 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Norwalk Care Center Holdco LLC Organization | 5% or greater direct ownership interest | 100% | 2025-05-30 |
| Ek Equity LLC Organization | 5% or greater indirect ownership interest | 10% | 2025-05-30 |
| Gs Equities USA LLC Organization | 5% or greater indirect ownership interest | 9% | 2025-05-30 |
| Jpw Ct Holdings 2 LLC Organization | 5% or greater indirect ownership interest | 17% | 2025-05-30 |
| Norwalk Care Center Realty LLC Organization | 5% or greater mortgage interest | — | 2025-05-30 |
| Ek Equity LLC Organization | adp of the snf | — | 2025-05-30 |
| Gs Equities USA LLC Organization | adp of the snf | — | 2025-05-30 |
| Jpw Ct Holdings 2 LLC Organization | adp of the snf | — | 2025-05-30 |
| Norwalk Care Center Realty Holdco LLC Organization | adp of the snf | — | 2025-05-30 |
| Norwalk Care Center Realty LLC Organization | adp of the snf | — | 2025-06-22 |
| Auerbach, Shimon Individual | adp of the snf | — | 2025-05-30 |
| Bell, Michael Individual | adp of the snf | — | 2025-05-30 |
| Egert, Usher Individual | adp of the snf | — | 2025-05-30 |
| Lazarides, Lazaros Individual | adp of the snf | — | 2025-05-30 |
| Lefkowitz, Joseph Individual | adp of the snf | — | 2025-05-30 |
| Mendlovic, Barry Individual | adp of the snf | — | 2025-05-30 |
| Osborn, Tina Individual | adp of the snf | — | 2025-05-30 |
| Paskes, Joel Individual | adp of the snf | — | 2025-05-30 |
| Rosenbluth, Riva Individual | adp of the snf | — | 2025-05-30 |
| Taylor-Smith, Stacey Individual | adp of the snf | — | 2025-05-30 |
| Zeiger, Israel Individual | adp of the snf | — | 2025-05-30 |
| Auerbach, Shimon Individual | corporate director | — | 2025-05-30 |
| Egert, Usher Individual | corporate director | — | 2025-05-30 |
| Osborn, Tina Individual | corporate director | — | 2025-05-30 |
| Rosenbluth, Riva Individual | corporate director | — | 2025-05-30 |
| Auerbach, Shimon Individual | corporate officer | — | 2025-05-30 |
| Egert, Usher Individual | corporate officer | — | 2025-05-30 |
| Zeiger, Israel Individual | corporate officer | — | 2025-05-30 |
| Egert, Usher Individual | general partnership interest | — | 2025-05-30 |
| Goldberger, Larry Individual | general partnership interest | — | 2025-05-30 |
| Hager, Israel Individual | general partnership interest | — | 2025-05-30 |
| Mendlovic, Barry Individual | general partnership interest | — | 2025-05-30 |
| Paskes, Joel Individual | general partnership interest | — | 2025-05-30 |
| Schwartz, Herman Individual | general partnership interest | — | 2025-05-30 |
| Goldberger, Larry Individual | indirect ownership interest | — | 2025-05-30 |
| Hager, Israel Individual | indirect ownership interest | — | 2025-05-30 |
| Schwartz, Herman Individual | indirect ownership interest | — | 2025-05-30 |
| Auerbach, Shimon Individual | managing control - governing body | — | 2025-05-30 |
| Egert, Usher Individual | managing control - governing body | — | 2025-05-30 |
| Auerbach, Shimon Individual | operational/managerial control | — | 2025-05-30 |
| Bell, Michael Individual | operational/managerial control | — | 2025-05-30 |
| Egert, Usher Individual | operational/managerial control | — | 2025-05-30 |
| Lazarides, Lazaros Individual | operational/managerial control | — | 2025-05-30 |
| Osborn, Tina Individual | operational/managerial control | — | 2025-05-30 |
| Rosenbluth, Riva Individual | operational/managerial control | — | 2025-05-30 |
| Taylor-Smith, Stacey Individual | operational/managerial control | — | 2025-06-01 |
| Zeiger, Israel Individual | operational/managerial control | — | 2025-05-30 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Norwalk Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Western Ct County.