Palm Garden Of Winter Haven
Winter Haven, Polk County, Florida · CCN 105566 · For-profit (LLC) · part of Palm Garden Health And Rehabilitation (14 facilities, chain average 3.1 stars)
CMS rates Palm Garden Of Winter Haven 4 of 5 overall as of August 2026. 120 certified beds, 114 residents a day on average. 24 citations on record from the current inspection cycles, 2 involving actual harm; 1 fine totalling $24,395.
On record
- No health inspection in more than two years, by CMS’s own flag.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 2 of 5 |
Staffing
| Total nurse staffing | 3.76267 hours per resident per day |
|---|---|
| Registered nurses | 0.69646 hours per resident per day |
| Weekend total | 3.36919 hours per resident per day |
| Nursing staff turnover | 30.6% (registered nurses 15.8%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-06-20 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-06-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-07-20 |
| 2024-04-04 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-05-01 |
| 2024-04-04 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-05-01 |
| 2024-04-04 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-01 |
| 2024-04-04 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-01 |
| 2024-02-11 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-27 |
| 2022-03-10 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-04-04 |
| 2022-03-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-04 |
| 2022-03-10 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-04 |
| 2020-12-18 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-03-18 |
| 2020-12-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-01-14 |
| 2020-12-18 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-03-18 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-04 | Fine | $24,395 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Palm Garden Healthcare Holdings, LLC Organization | 5% or greater direct ownership interest | 50% | 2013-11-01 |
| James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001, Organization | 5% or greater indirect ownership interest | — | 2014-12-23 |
| James O. Mccarver Residuary Trust Share U/A Dated 06/22/2001 Organization | 5% or greater indirect ownership interest | — | 2014-12-23 |
| Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E Organization | 5% or greater indirect ownership interest | — | 2013-11-01 |
| Regions Bank Organization | 5% or greater mortgage interest | — | 2013-11-01 |
| Pgwin Re, LLC Organization | 5% or greater security interest | — | 2024-07-29 |
| Regions Bank Organization | 5% or greater security interest | — | 2013-11-01 |
| James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001, Organization | adp of the snf | — | 2013-11-01 |
| Palm Healthcare Management, LLC Organization | adp of the snf | — | 2025-03-14 |
| Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E Organization | adp of the snf | — | 2013-11-01 |
| Pgwin Re, LLC Organization | adp of the snf | — | 2024-07-29 |
| Mccarver, Patsy Individual | 5% or greater indirect ownership interest | — | 2013-11-01 |
| David, Waseem Individual | adp of the snf | — | 2024-10-01 |
| Washington, Tunya Individual | adp of the snf | — | 2025-03-14 |
| Bomberger, Jeffrey Individual | corporate officer | — | 2014-10-01 |
| Chalmers, James Individual | corporate officer | — | 2015-01-01 |
| Greene, Robert Individual | corporate officer | — | 2014-10-01 |
| David, Waseem Individual | operational/managerial control | — | 2024-10-01 |
| Washington, Tunya Individual | operational/managerial control | — | 2024-04-04 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Palm Garden Of Winter Haven.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Polk County.