Nursing Care Index

Palm Garden Of Orlando

Orlando, Orange County, Florida · CCN 105577 · For-profit (LLC) · part of Palm Garden Health And Rehabilitation (14 facilities, chain average 3.1 stars)

CMS rates Palm Garden Of Orlando 4 of 5 overall as of August 2026. 132 certified beds, 125 residents a day on average. 16 citations on record from the current inspection cycles, 1 at immediate jeopardy; 2 fines totalling $73,226.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 4 of 5

Staffing

Total nurse staffing3.80763 hours per resident per day
Registered nurses0.68692 hours per resident per day
Weekend total3.55765 hours per resident per day
Nursing staff turnover38.1% (registered nurses 40.9%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2024-11-07 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · tag F0847
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-06
2024-11-07 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-06
2024-11-07 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-06
2024-09-30
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-10-24
2024-09-30
complaint survey
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-24
2024-09-30
complaint survey
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · tag F0849
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-24
2024-07-25
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2024-07-25
2023-02-16 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-13
2023-02-16 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-13
2023-02-16 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-13
2023-02-16 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-03-13
2021-03-25 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-04-23
2021-03-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-04-23
2021-03-25 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-04-23
2021-03-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-04-23
2021-03-25 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-04-23

Fines and payment denials

DatePenaltyAmount
2024-09-30Fine$62,381
2024-07-25Fine$10,845

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Palm Garden Healthcare Holdings, LLC
Organization
5% or greater direct ownership interest50%2013-11-01
James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001,
Organization
5% or greater indirect ownership interest2014-12-23
James O. Mccarver Residuary Trust Share U/A Dated 06/22/2001
Organization
5% or greater indirect ownership interest2014-12-23
Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E
Organization
5% or greater indirect ownership interest2013-11-01
Regions Bank
Organization
5% or greater mortgage interest2013-11-01
Pgorl Re, LLC
Organization
5% or greater security interest2024-07-29
Regions Bank
Organization
5% or greater security interest2013-11-01
James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001,
Organization
adp of the snf2013-11-01
Palm Healthcare Management, LLC
Organization
adp of the snf2025-03-21
Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E
Organization
adp of the snf2013-11-01
Pgorl Re, LLC
Organization
adp of the snf2024-07-29
Mccarver, Patsy
Individual
5% or greater indirect ownership interest2013-11-01
Hovey, Greg
Individual
adp of the snf2025-03-21
Nuriel, Gabriel
Individual
adp of the snf2025-03-21
Bomberger, Jeffrey
Individual
corporate officer2014-10-01
Chalmers, James
Individual
corporate officer2015-01-01
Greene, Robert
Individual
corporate officer2014-10-01
Hovey, Greg
Individual
operational/managerial control2022-05-05
Nuriel, Gabriel
Individual
operational/managerial control2021-09-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Orange County.