Nursing Care Index

Gulf Coast Village

Cape Coral, Lee County, Florida · CCN 105672 · Non-profit (Corporation) · part of Volunteers Of America Senior Living (6 facilities, chain average 3.2 stars)

CMS rates Gulf Coast Village unrated overall as of August 2026. 85 certified beds, 89 residents a day on average. 21 citations on record from the current inspection cycles, 4 at immediate jeopardy; 3 fines totalling $37,092.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

OverallDid not submit staffing data, or submitted data that did not meet the criteria for a staffing rating (CMS footnote 18)
Health inspectionsDid not submit staffing data, or submitted data that did not meet the criteria for a staffing rating (CMS footnote 18)
StaffingDid not submit staffing data, or submitted data that did not meet the criteria for a staffing rating (CMS footnote 18)
Quality measuresDid not submit staffing data, or submitted data that did not meet the criteria for a staffing rating (CMS footnote 18)

Staffing

Total nurse staffing4.92787 hours per resident per day
Registered nurses1.20022 hours per resident per day
Weekend total4.58043 hours per resident per day
Nursing staff turnover53.6% (registered nurses 55.9%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-26
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-06
2026-05-07 Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration Deficiencies · tag F0848
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-06-06
2026-05-07 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-06
2025-11-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-01-12
2025-11-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-01-12
2025-11-20 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-12
2025-11-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-12
2025-11-20 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-12
2025-11-20 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-01-12
2025-11-20 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-12
2025-11-20 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-12
2025-11-20 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-12
2025-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-12
2025-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-05-28
2025-05-01 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-01
2025-05-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2025-05-01
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-30
2024-04-02
complaint survey
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2024-04-12
2024-04-02
complaint survey
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · tag F0678
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2024-04-12
2024-04-02
complaint survey
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2024-04-12
2024-04-02
complaint survey
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · tag F0835
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2024-04-12

Fines and payment denials

DatePenaltyAmount
2025-11-20Fine$19,920
2024-04-02Fine$8,586
2024-04-02Fine$8,586

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Volunteers Of America
Organization
5% or greater direct ownership interest2004-08-01
Volunteers Of America National Services
Organization
5% or greater direct ownership interest2026-01-01
Volunteers Of America
Organization
5% or greater indirect ownership interest100%2004-08-01
Saltmarsh Cpas, Inc.
Organization
adp of the snf2025-01-01
Volunteers Of America
Organization
adp of the snf2004-08-01
Volunteers Of America National Services
Organization
adp of the snf2026-05-28
Volunteers Of America National Services
Organization
operational/managerial control2026-01-01
Budzynski, Joseph
Individual
adp of the snf2012-04-01
Divietro, Angelique
Individual
adp of the snf2025-05-12
Keller, Ryan
Individual
adp of the snf2024-07-01
King, Michael
Individual
adp of the snf2020-03-05
Mahadevan, Anand
Individual
adp of the snf2020-06-01
Richard, Sarah
Individual
adp of the snf2025-01-17
Bloom, Shawn
Individual
corporate director2017-07-01
Erickson, Karen
Individual
corporate director2022-07-01
Hackett, Karen
Individual
corporate director2023-07-01
Jackson, Carmen
Individual
corporate director2024-07-01
Kittleson, Melissa
Individual
corporate director2024-07-01
Maneval, John
Individual
corporate director2024-07-01
Mullen, Beth
Individual
corporate director2023-07-01
Perkins, Derrick
Individual
corporate director2019-07-01
Peterson, Jeanne
Individual
corporate director2017-07-01
Sheridan, Patrick
Individual
corporate director2023-07-01
Stribling, Morris
Individual
corporate director2024-07-01
Stringfellow, Janet
Individual
corporate director2024-07-01
Tejada, Walter
Individual
corporate director2024-07-01
Vigee, Voris
Individual
corporate director2022-07-01
Bata, Jeff
Individual
corporate officer2025-10-24
Keller, Ryan
Individual
corporate officer2024-07-01
King, Michael
Individual
corporate officer2020-03-05
Nisivoccia, David
Individual
corporate officer2023-12-01
Nutz, Faith
Individual
corporate officer2018-09-01
Soczynski, Paul
Individual
corporate officer2024-07-01
Budzynski, Joseph
Individual
operational/managerial control2012-04-01
Divietro, Angelique
Individual
operational/managerial control2025-05-12
Keller, Ryan
Individual
operational/managerial control2024-07-01
King, Michael
Individual
operational/managerial control2020-03-05
Mahadevan, Anand
Individual
operational/managerial control2020-06-01
Richard, Sarah
Individual
operational/managerial control2025-01-17

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Lee County.