Vivo Healthcare Normandy
Jacksonville, Duval County, Florida · CCN 105684 · For-profit (LLC) · part of Vivo Healthcare (12 facilities, chain average 2.4 stars)
CMS rates Vivo Healthcare Normandy 4 of 5 overall as of August 2026. 120 certified beds, 113 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 3.39697 hours per resident per day |
|---|---|
| Registered nurses | 0.4416 hours per resident per day |
| Weekend total | 3.15219 hours per resident per day |
| Nursing staff turnover | 54.9% (registered nurses 66.7%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-18 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2022-02-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-03-11 |
| 2022-02-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-03-11 |
| 2022-02-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-03-07 |
| 2022-02-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-03-07 |
| 2022-02-03 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-03-07 |
| 2022-02-03 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-03-07 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Jacksonville 3 Normandy Opco Holdings LLC Organization | 5% or greater direct ownership interest | 100% | 2022-09-09 |
| Ab Marbec Realty Group Organization | 5% or greater indirect ownership interest | 9% | 2022-09-09 |
| Jek Irrv Tr II Organization | 5% or greater indirect ownership interest | 13% | 2022-09-09 |
| Nmj Irrv Tr II Organization | 5% or greater indirect ownership interest | 13% | 2022-09-09 |
| Jacksonville 3 Propco Holdings LLC Organization | 5% or greater mortgage interest | — | 2022-09-09 |
| Normandy Propco LLC Organization | 5% or greater mortgage interest | — | 2022-09-09 |
| Forvis Mazars LLP Organization | adp of the snf | — | 2022-09-09 |
| Jacksonville 3 Propco Holdings LLC Organization | adp of the snf | — | 2022-09-09 |
| Jek Holdings LLC Organization | adp of the snf | — | 2022-09-09 |
| Normandy Propco LLC Organization | adp of the snf | — | 2022-09-09 |
| Pease Bell Cpas LLC Organization | adp of the snf | — | 2022-09-09 |
| Summation Financial Services LLC Organization | adp of the snf | — | 2022-09-09 |
| Vivo Healthcare Consulting LLC Organization | adp of the snf | — | 2022-09-09 |
| Cukier, Brocha Individual | 5% or greater indirect ownership interest | 10% | 2022-09-09 |
| Gluck, Benjamin Individual | 5% or greater indirect ownership interest | 5% | 2022-09-09 |
| Jacobowitz, Judah Individual | 5% or greater indirect ownership interest | 5% | 2022-09-09 |
| Elramady, Dalia Individual | adp of the snf | — | 2022-09-09 |
| Friedland, Shalom Individual | adp of the snf | — | 2022-09-09 |
| Mabry III, Jack Individual | adp of the snf | — | 2022-10-25 |
| Cukier, Josef Individual | corporate officer | — | 2022-09-09 |
| Jakobovits, Nathan Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-06-19 |
| Kagan, Jeffrey Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-06-19 |
| Friedland, Shalom Individual | operational/managerial control | — | 2022-09-09 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Vivo Healthcare Normandy.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Duval County.