Life Care Center Of Winter Haven
Winter Haven, Polk County, Florida · CCN 105792 · For-profit (Corporation) · part of Life Care Centers Of America (194 facilities, chain average 3.4 stars)
CMS rates Life Care Center Of Winter Haven 4 of 5 overall as of August 2026. 177 certified beds, 168 residents a day on average. 22 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 4 / 5 of 5 |
Staffing
| Total nurse staffing | 3.7966 hours per resident per day |
|---|---|
| Registered nurses | 0.63242 hours per resident per day |
| Weekend total | 3.45086 hours per resident per day |
| Nursing staff turnover | 39% (registered nurses 46.7%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-02-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · tag F0770 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2025-02-20 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-22 |
| 2023-01-26 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-02-26 |
| 2023-01-26 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-02-26 |
| 2023-01-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-02-26 |
| 2023-01-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-02-26 |
| 2023-01-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-02-26 |
| 2023-01-26 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-02-26 |
| 2021-03-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-04-12 |
| 2021-03-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-06-11 |
| 2021-03-12 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-04-12 |
| 2021-03-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-04-12 |
| 2021-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-04-12 |
| 2021-03-12 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-06-11 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Life Care Centers Of America, Inc. Organization | adp of the snf | — | 2000-08-31 |
| Life Care Centers Of America, Inc. Organization | operational/managerial control | — | 1999-11-03 |
| Carlucci, Joseph Individual | adp of the snf | — | 2025-03-07 |
| Mennen, Sarah Individual | adp of the snf | — | 2025-02-20 |
| Preston, Forrest Individual | adp of the snf | — | 2000-08-31 |
| Fletcher, Todd Individual | corporate director | — | 2021-05-01 |
| Lay, Lisa Individual | corporate director | — | 2017-04-24 |
| Preston, Forrest Individual | corporate director | — | 1976-01-06 |
| Swanker, Richard Individual | corporate director | — | 2022-01-01 |
| Ziegler, James Individual | corporate director | — | 2001-09-18 |
| Cross, Cindy Individual | corporate officer | — | 1994-04-21 |
| Fletcher, Todd Individual | corporate officer | — | 2020-11-02 |
| Henry, Terry Individual | corporate officer | — | 1999-08-16 |
| Lay, Lisa Individual | corporate officer | — | 2018-02-09 |
| Preston, Forrest Individual | corporate officer | — | 1976-01-06 |
| Swanker, Richard Individual | corporate officer | — | 2011-04-01 |
| Thurmond, Joan Individual | corporate officer | — | 2000-09-22 |
| Ziegler, James Individual | corporate officer | — | 1999-08-16 |
| Mennen, Sarah Individual | managing control - governing body | — | 2023-04-27 |
| Preston, Aaron Individual | managing control - governing body | — | 2018-11-01 |
| Rawlinson, Pamela Individual | managing control - governing body | — | 2021-05-06 |
| Carlucci, Joseph Individual | operational/managerial control | — | 2014-09-26 |
| Fletcher, Todd Individual | operational/managerial control | — | 2021-05-01 |
| Lay, Lisa Individual | operational/managerial control | — | 2017-04-24 |
| Mennen, Sarah Individual | operational/managerial control | — | 2023-04-27 |
| Preston, Aaron Individual | operational/managerial control | — | 2018-11-01 |
| Preston, Aubrey Individual | operational/managerial control | — | 2024-11-27 |
| Preston, Forrest Individual | operational/managerial control | — | 1999-11-03 |
| Rawlinson, Pamela Individual | operational/managerial control | — | 2021-05-06 |
| Swanker, Richard Individual | operational/managerial control | — | 2022-01-01 |
| Ziegler, James Individual | operational/managerial control | — | 2001-09-18 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Life Care Center Of Winter Haven.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Polk County.