Nursing Care Index

Plaza West

Sun City Center, Hillsborough County, Florida · CCN 105866 · For-profit (LLC) · part of Healthpeak Properties, Inc. (15 facilities, chain average 3.5 stars)

CMS rates Plaza West 3 of 5 overall as of August 2026. 113 certified beds, 94 residents a day on average. 19 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 5 of 5

Staffing

Total nurse staffing4.9773 hours per resident per day
Registered nurses0.88711 hours per resident per day
Weekend total4.46819 hours per resident per day
Nursing staff turnover21.4% (registered nurses 5.6%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-07-31 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-31
2025-07-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-31
2025-07-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-31
2025-07-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-31
2025-07-31 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-31
2025-07-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2025-07-31 Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · tag F0685
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2025-07-31 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2025-07-31 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2025-07-31 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2023-05-12 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-06-12
2023-05-12 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-06-12
2023-05-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-06-12
2023-05-12 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-06-12
2021-07-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-08-23
2021-07-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-08-23
2021-07-23 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-08-23
2021-07-23 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-08-23
2021-07-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-08-23

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Ccrc Propco - Freedom Plaza, LLC
Organization
5% or greater security interest2020-02-01
Blackrock Inc.
Organization
adp of the snf2026-03-19
Ccrc Propco - Freedom Plaza, LLC
Organization
adp of the snf2020-02-01
Ccrc Propco Ventures, LLC
Organization
adp of the snf2026-03-19
Hcp Ma3, Lp
Organization
adp of the snf2026-03-19
Hcp Partners Lp
Organization
adp of the snf2026-03-19
Hcp S-H 2014 Member LLC
Organization
adp of the snf2026-03-19
Hcp Ventures II Partner LLC
Organization
adp of the snf2026-03-19
Hcp/Ls 2011 Reit, LLC
Organization
adp of the snf2026-03-19
Healthpeak Op LLC
Organization
adp of the snf2026-03-19
Healthpeak Properties Inc.
Organization
adp of the snf2026-03-19
Janus Living Op LLC
Organization
adp of the snf2026-03-19
Janus Living, Inc.
Organization
adp of the snf2026-03-19
Janus Member, LLC
Organization
adp of the snf2026-03-19
Ocean Acquisition I LLC
Organization
adp of the snf2026-03-19
Richter And Associates
Organization
adp of the snf2025-01-01
State Street Corporation
Organization
adp of the snf2026-03-19
Vanguard Group Inc.
Organization
adp of the snf2026-03-19
Ccrc Opco Ventures LLC
Organization
direct ownership interest2014-08-29
Blackrock Inc.
Organization
indirect ownership interest2026-03-19
Ccrc Propco Ventures, LLC
Organization
indirect ownership interest2026-03-19
Hcp Ma3 Gp Holding, LLC
Organization
indirect ownership interest2026-03-19
Hcp Ma3, Lp
Organization
indirect ownership interest2026-03-19
Hcp Partners Lp
Organization
indirect ownership interest2026-03-19
Hcp S-H 2014 Member LLC
Organization
indirect ownership interest2020-02-01
Hcp Ventures II Partner LLC
Organization
indirect ownership interest2026-03-19
Hcp Ventures II Trs LLC
Organization
indirect ownership interest2026-03-19
Hcp/Ls 2011 Reit, LLC
Organization
indirect ownership interest2026-03-19
Healthpeak Op LLC
Organization
indirect ownership interest2023-02-10
Healthpeak Properties Inc.
Organization
indirect ownership interest2020-02-01
Janus Living Op LLC
Organization
indirect ownership interest2026-03-19
Janus Living Trs LLC
Organization
indirect ownership interest2026-03-19
Janus Living, Inc.
Organization
indirect ownership interest2026-03-19
Janus Member, LLC
Organization
indirect ownership interest2026-03-19
Ocean Acquisition I LLC
Organization
indirect ownership interest2026-03-19
State Street Corporation
Organization
indirect ownership interest2026-03-19
Vanguard Group Inc.
Organization
indirect ownership interest2026-03-19
Hcp Ma3, Lp
Organization
limited partnership interest2026-03-19
Hcp Partners Lp
Organization
limited partnership interest2026-03-19
Life Care Services LLC
Organization
operational/managerial control2020-02-01
Grella, Christopher
Individual
adp of the snf2025-05-27
Riazudeen, Shahul
Individual
adp of the snf2025-04-10
Voelker, Jennifer
Individual
adp of the snf2025-01-01
Cheng, Patrick
Individual
managing control - governing body2022-01-31
Russo, Frank
Individual
managing control - governing body2022-01-31
Grella, Christopher
Individual
operational/managerial control2020-02-01
Riazudeen, Shahul
Individual
operational/managerial control2025-01-01
Roher, Angela
Individual
operational/managerial control2020-02-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hillsborough County.