Nursing Care Index

Bentley Care Center

Naples, Collier County, Florida · CCN 106062 · For-profit (Corporation) · part of Vi Living (9 facilities, chain average 4.4 stars)

CMS rates Bentley Care Center 3 of 5 overall as of August 2026. 84 certified beds, 75 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay4 / 3 of 5

Staffing

Total nurse staffing6.45127 hours per resident per day
Registered nurses1.89735 hours per resident per day
Weekend total5.83729 hours per resident per day
Nursing staff turnover31.1% (registered nurses 43.9%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2024-11-21 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · tag F0802
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-06
2024-11-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-02
2024-11-21 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-02
2024-11-21 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · tag F0835
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-02
2024-11-21 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-02
2024-11-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · tag F0676
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · tag F0808
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-21 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2023-03-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-01
2023-03-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-01

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Margot And Tom Pritzker Foundation
Organization
5% or greater indirect ownership interest10%2025-05-22
P. G. - Daniel Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
P. G. - Don #3 Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
P. G. - Jim Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
P. G. - Johnny Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
P. G. - Karen Trust
Organization
5% or greater indirect ownership interest9%2012-01-01
P. G. - Linda Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
P. G. - Nicholas Trust
Organization
5% or greater indirect ownership interest6%2012-01-01
P. G. - Tony Trust
Organization
5% or greater indirect ownership interest5%2012-01-01
Pritzker Pucker Family Foundation No. 2
Organization
5% or greater indirect ownership interest9%2025-05-22
Classic Residence Management Limited Partnership
Organization
adp of the snf2025-10-18
Classic Residence Management Limited Partnership
Organization
operational/managerial control1990-12-11
Allison, Pamela
Individual
adp of the snf2025-07-21
Conzelman, Tina
Individual
adp of the snf2025-06-09
Cope, Tara
Individual
adp of the snf2018-06-01
Elterman, Frank
Individual
adp of the snf2023-07-01
Evraets, Melissa
Individual
adp of the snf2020-08-31
Koszylko, Tomek
Individual
adp of the snf2018-10-15
Maslow, Cary
Individual
adp of the snf2019-08-01
Muszynski, Thomas
Individual
adp of the snf2022-06-01
Smith, Penny
Individual
adp of the snf2016-08-01
Williams, Bridget
Individual
adp of the snf2022-12-01
Muszynski, Thomas
Individual
corporate director2022-06-01
Poorman, John
Individual
corporate director2004-07-29
Smith, Gary
Individual
corporate director2012-01-01
Cope, Tara
Individual
corporate officer2018-06-01
Muszynski, Thomas
Individual
corporate officer2022-06-01
Poorman, John
Individual
corporate officer2004-07-29
Smith, Gary
Individual
corporate officer2022-06-01
Allison, Pamela
Individual
operational/managerial control2025-07-21
Conzelman, Tina
Individual
operational/managerial control2025-06-09
Elterman, Frank
Individual
operational/managerial control2023-07-01
Evraets, Melissa
Individual
operational/managerial control2020-08-31
Koszylko, Tomek
Individual
operational/managerial control2018-10-15
Maslow, Cary
Individual
operational/managerial control2019-08-01
Smith, Penny
Individual
operational/managerial control2016-08-01
Williams, Bridget
Individual
operational/managerial control2022-12-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Collier County.