Crossroads Of Flowery Branch Of Journey LLC, The
Flowery Branch, Hall County, Georgia · CCN 115327 · For-profit (LLC) · part of Journey Healthcare (32 facilities, chain average 1.9 stars)
CMS rates Crossroads Of Flowery Branch Of Journey LLC, The 1 of 5 overall as of August 2026. 100 certified beds, 105 residents a day on average. 31 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★☆☆☆☆ 1 of 5 |
| Quality: long-stay / short-stay | 1 / 1 of 5 |
Staffing
| Total nurse staffing | 2.66918 hours per resident per day |
|---|---|
| Registered nurses | 0.1977 hours per resident per day |
| Weekend total | 2.59168 hours per resident per day |
| Nursing staff turnover | 48.5% (registered nurses 80%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-16 | Assure the security of all personal funds of residents deposited with the facility. Resident Rights Deficiencies · tag F0570 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · tag F0553 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2026-01-16 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-12 |
| 2025-07-03 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-07-30 |
| 2025-07-03 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-07-30 |
| 2025-07-03 complaint survey |
Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-30 |
| 2025-07-03 complaint survey |
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-30 |
| 2025-07-03 complaint survey |
Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-30 |
| 2024-08-28 complaint survey |
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · tag F0947 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-10-10 |
| 2024-08-28 complaint survey |
Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-10 |
| 2024-08-28 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-10 |
| 2024-08-28 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-10 |
| 2024-07-29 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-05 |
| 2022-11-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Keep all essential equipment working safely. Environmental Deficiencies · tag F0908 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · tag F0694 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · tag F0813 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
| 2022-11-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-21 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Journey Ox Ga Management LLC Organization | adp of the snf | — | 2024-11-01 |
| Summit Flowery Branch LLC Organization | adp of the snf | — | 2024-11-01 |
| Journey Ox Of Ga LLC Organization | direct ownership interest | — | 2024-11-01 |
| 3 Bees Holdings LLC Organization | indirect ownership interest | — | 2024-11-01 |
| Ajoj Holdings LLC Organization | indirect ownership interest | — | 2024-11-01 |
| Bees Family Irrevocable Trust Organization | indirect ownership interest | — | 2024-11-01 |
| Blue Ocean Trust Organization | indirect ownership interest | — | 2024-11-01 |
| Journey Ox Ga Healthcare Holdings LLC Organization | indirect ownership interest | — | 2024-11-01 |
| Shasam Family Trust Organization | indirect ownership interest | — | 2024-11-01 |
| Shasam Holdings LLC Organization | indirect ownership interest | — | 2024-11-01 |
| Journey Ox Ga Management LLC Organization | operational/managerial control | — | 2024-11-01 |
| Bilbo, Richard Individual | adp of the snf | — | 2024-11-20 |
| Conrad, Cameron Individual | adp of the snf | — | 2024-11-01 |
| Frinks, Terence Individual | adp of the snf | — | 2024-11-01 |
| Johnson, Jennifer Individual | adp of the snf | — | 2024-11-01 |
| Jones, Antonio Individual | adp of the snf | — | 2024-11-18 |
| Looney, Micah Individual | adp of the snf | — | 2024-11-01 |
| Mcguinness, Bernard Individual | adp of the snf | — | 2024-11-01 |
| Ng, Scott Individual | adp of the snf | — | 2024-11-01 |
| Omara, Jody Individual | adp of the snf | — | 2024-11-01 |
| Parker, Yolanda Individual | adp of the snf | — | 2024-11-01 |
| Sillings, Nikki Individual | adp of the snf | — | 2025-01-13 |
| Trammell, Matthew Individual | adp of the snf | — | 2024-11-01 |
| Mcguinness, Bernard Individual | indirect ownership interest | — | 2024-11-01 |
| Mcguinness, Bernard Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-10-07 |
| Mcguinness, Bernard Individual | managing control - governing body | — | 2024-11-01 |
| Bilbo, Richard Individual | operational/managerial control | — | 2024-11-20 |
| Conrad, Cameron Individual | operational/managerial control | — | 2024-11-01 |
| Frinks, Terence Individual | operational/managerial control | — | 2024-11-01 |
| Johnson, Jennifer Individual | operational/managerial control | — | 2024-11-01 |
| Jones, Antonio Individual | operational/managerial control | — | 2024-11-18 |
| Looney, Micah Individual | operational/managerial control | — | 2024-11-01 |
| Mcguinness, Bernard Individual | operational/managerial control | — | 2024-11-01 |
| Ng, Scott Individual | operational/managerial control | — | 2024-11-01 |
| Omara, Jody Individual | operational/managerial control | — | 2024-11-01 |
| Parker, Yolanda Individual | operational/managerial control | — | 2024-11-01 |
| Sillings, Nikki Individual | operational/managerial control | — | 2025-01-13 |
| Trammell, Matthew Individual | operational/managerial control | — | 2024-11-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Crossroads Of Flowery Branch Of Journey LLC, The.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hall County.