Heritage Oaks
Saint Simons Island, Glynn County, Georgia · CCN 115582 · Non-profit (Other) · part of Ethica Health (50 facilities, chain average 3.6 stars)
CMS rates Heritage Oaks 4 of 5 overall as of August 2026. 125 certified beds, 57 residents a day on average. 10 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.45458 hours per resident per day |
|---|---|
| Registered nurses | 0.76958 hours per resident per day |
| Weekend total | 2.8975 hours per resident per day |
| Nursing staff turnover | 41.4% (registered nurses 33.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-04-16 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-31 |
| 2026-04-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-31 |
| 2026-04-16 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-31 |
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-05-17 |
| 2025-04-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-17 |
| 2023-02-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-03-22 |
| 2023-02-05 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-03-22 |
| 2023-02-05 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-03-22 |
| 2023-02-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-03-22 |
| 2023-02-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-03-22 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Clinical Services Inc. Organization | adp of the snf | — | 2025-03-01 |
| Community Ancillary Services Inc. Organization | adp of the snf | — | 2025-03-01 |
| Community Health Systems Inc. Organization | adp of the snf | — | 2026-04-19 |
| Community Primary Care Of Georgia LLC Organization | adp of the snf | — | 2025-03-01 |
| Systems Administrative Services LLC Organization | adp of the snf | — | 2025-03-01 |
| Community Health Systems Inc. Organization | direct ownership interest | — | 2009-12-31 |
| Health Scholarships Inc. Organization | direct ownership interest | — | 2025-03-01 |
| Clinical Services Inc. Organization | operational/managerial control | — | 2025-03-01 |
| Crisp, Jacqueline Individual | adp of the snf | — | 2026-04-07 |
| Patel, Maulikkumar Individual | adp of the snf | — | 2025-03-01 |
| Cable, Paul Individual | corporate director | — | 2025-03-01 |
| Dennis, Kathryn Individual | corporate director | — | 2025-03-01 |
| Nichols, Joseph Individual | corporate director | — | 2025-03-01 |
| Rollins, Ronnie Individual | corporate director | — | 2025-03-01 |
| Wall, Joseph Individual | corporate director | — | 2025-03-01 |
| Warnock, Ralph Individual | corporate director | — | 2026-03-01 |
| Moody, Teresa Individual | corporate officer | — | 2025-03-01 |
| Sheffield, Kimberly Individual | corporate officer | — | 2022-09-06 |
| Cable, Paul Individual | managing control - governing body | — | 2025-03-01 |
| Dennis, Kathryn Individual | managing control - governing body | — | 2025-03-01 |
| Moody, Teresa Individual | managing control - governing body | — | 2025-03-01 |
| Nichols, Joseph Individual | managing control - governing body | — | 2025-03-01 |
| Rollins, Ronnie Individual | managing control - governing body | — | 2025-03-01 |
| Sheffield, Kimberly Individual | managing control - governing body | — | 2022-09-06 |
| Wall, Joseph Individual | managing control - governing body | — | 2025-03-01 |
| Warnock, Ralph Individual | managing control - governing body | — | 2026-03-01 |
| Crisp, Jacqueline Individual | operational/managerial control | — | 2025-03-01 |
| Hodges, Kimberly Individual | operational/managerial control | — | 2025-03-01 |
| Lyons, Chele Individual | operational/managerial control | — | 2025-03-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Heritage Oaks.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Glynn County.