Hale Makua - Wailuku
Wailuku, Maui County, Hawaii · CCN 125056 · Non-profit (Corporation) · not part of a chain
CMS rates Hale Makua - Wailuku 5 of 5 overall as of August 2026. 90 certified beds, 74 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 4 / 5 of 5 |
Staffing
| Total nurse staffing | 4.60791 hours per resident per day |
|---|---|
| Registered nurses | 1.35968 hours per resident per day |
| Weekend total | 3.98939 hours per resident per day |
| Nursing staff turnover | 23.8% (registered nurses 25%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-30 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2026-01-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2026-01-30 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2024-11-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-12-20 |
| 2024-11-15 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · tag F0925 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-12-20 |
| 2024-11-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-20 |
| 2024-11-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-20 |
| 2024-11-15 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-20 |
| 2024-05-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
| 2024-05-03 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · tag F0847 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| County Of Maui-Department Of Finance Organization | adp of the snf | — | 2018-11-01 |
| Ohana Pacific Management Company Inc. Organization | adp of the snf | — | 2025-12-02 |
| Ohana Pacific Management Company Inc. Organization | operational/managerial control | — | 2020-01-01 |
| Kop, Arnold Individual | adp of the snf | — | 2024-08-01 |
| Lo, Wesley Individual | adp of the snf | — | 2016-12-01 |
| Lore, Andrew Individual | adp of the snf | — | 2022-02-01 |
| Mattfeld, Paul Individual | adp of the snf | — | 2025-08-11 |
| Mcclennon, Pamela Individual | adp of the snf | — | 2025-04-01 |
| Morikuni, Suanne Individual | adp of the snf | — | 2020-01-01 |
| Chun, Grant Individual | corporate director | — | 2017-01-01 |
| Dorheim, Tracy Individual | corporate director | — | 2025-04-17 |
| Kishaba, Richard Individual | corporate director | — | 2020-01-01 |
| Lo, Wesley Individual | corporate director | — | 2019-01-01 |
| Mcbarnet, Alexander Individual | corporate director | — | 2015-03-01 |
| Munekiyo, Michael Individual | corporate director | — | 2015-03-01 |
| Nishita, Josiah Individual | corporate director | — | 2020-04-01 |
| Romson, Edward Individual | corporate director | — | 2017-01-01 |
| Sakamoto, Roy Individual | corporate director | — | 2015-03-01 |
| Wachi, Eileen Individual | corporate director | — | 2017-06-01 |
| Lo, Wesley Individual | corporate officer | — | 2016-12-01 |
| Lo, Wesley Individual | operational/managerial control | — | 2016-12-01 |
| Lore, Andrew Individual | operational/managerial control | — | 2022-02-01 |
| Mattfeld, Paul Individual | operational/managerial control | — | 2025-08-11 |
| Mcclennon, Pamela Individual | operational/managerial control | — | 2025-04-01 |
| Morikuni, Suanne Individual | operational/managerial control | — | 2020-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hale Makua - Wailuku.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Maui County.