Nursing Care Index

Mercy Circle

Chicago, Cook County, Illinois · CCN 146174 · Non-profit (Church related) · not part of a chain

CMS rates Mercy Circle 5 of 5 overall as of August 2026. 23 certified beds, 23 residents a day on average. 15 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay— / 5 of 5

Staffing

Total nurse staffing4.34533 hours per resident per day
Registered nurses1.40905 hours per resident per day
Weekend total4.05986 hours per resident per day
Nursing staff turnover33.3% (registered nurses 25%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-30 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-05-29
2026-04-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-05-29
2026-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-05-29
2026-04-30 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-29
2026-04-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-29
2026-04-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-29
2025-09-18
complaint survey
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2025-09-18
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2025-09-18
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2025-02-06 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-20
2024-01-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-02-14
2024-01-26 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-02-14
2024-01-26 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-14
2024-01-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-14
2023-08-05
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-08-19

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Sisters Of Mercy Of The Americas, Inc.
Organization
5% or greater security interest2022-06-01
Trinity Continuing Care Services
Organization
adp of the snf2025-07-15
Trinity Senior Services Management
Organization
adp of the snf2025-07-02
Trinity Continuing Care Services
Organization
operational/managerial control2013-09-01
Trinity Senior Services Management
Organization
operational/managerial control2025-09-01
Hendricks, Ginny
Individual
adp of the snf2025-08-01
Lachowicz, Frances
Individual
adp of the snf2025-03-17
Paler-Dominguez, Carolyn
Individual
adp of the snf2025-10-20
Barrett, John
Individual
corporate director2023-07-01
Connelly, Kevin
Individual
corporate director2017-03-01
Cypser, Delores
Individual
corporate director2018-07-01
Flanagan, Anna
Individual
corporate director2018-07-01
Houlihan, Nancy
Individual
corporate director2025-07-01
Johnson, Margaret
Individual
corporate director2017-07-01
Knightly, Eileen
Individual
corporate director2025-07-01
Lachowicz, Frances
Individual
corporate director2015-03-17
O'Callaghan, Darlene
Individual
corporate director2019-11-01
Sheehan, Carolyn
Individual
corporate director2023-07-01
Walton, John
Individual
corporate director2025-07-01
Barrett, John
Individual
corporate officer2025-07-01
Connelly, Kevin
Individual
corporate officer2017-03-01
Houlihan, Nancy
Individual
corporate officer2025-07-01
O'Callaghan, Darlene
Individual
corporate officer2023-07-01
Hendricks, Ginny
Individual
operational/managerial control2025-08-01
Lachowicz, Frances
Individual
operational/managerial control2025-03-17

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cook County.