Nursing Care Index

Carmel Health & Living Community

Carmel, Hamilton County, Indiana · CCN 155181 · Government (County) · part of Cardon & Associates (19 facilities, chain average 3.7 stars)

CMS rates Carmel Health & Living Community 2 of 5 overall as of August 2026. 188 certified beds, 139 residents a day on average. 30 citations on record from the current inspection cycles, 2 involving actual harm; 1 fine totalling $14,015.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 3 of 5

Staffing

Total nurse staffing3.64295 hours per resident per day
Registered nurses0.47459 hours per resident per day
Weekend total3.14884 hours per resident per day
Nursing staff turnover69.8% (registered nurses 60.7%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-11-13
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-12-05
2025-09-25 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-10-24
2025-09-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-24
2025-09-25 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-10-24
2025-09-25 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-24
2025-09-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-24
2025-09-25 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-24
2025-09-25 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-24
2025-09-25 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-24
2025-01-08
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-24
2024-11-04
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-11-22
2024-11-04 Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies · tag F0576
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · tag F0791
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04
complaint survey
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-11-04 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2024-03-01
complaint survey
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2024-03-01
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2023-10-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10
2023-10-27 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-10

Fines and payment denials

DatePenaltyAmount
2025-11-13Fine$14,015

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Riverview Hospital
Organization
5% or greater direct ownership interest100%2011-01-01
Orix Real Estate Capital LLC
Organization
5% or greater security interest2012-06-28
Ankura Consulting Group LLC
Organization
adp of the snf2022-06-15
Bradley & Associates Inc.
Organization
adp of the snf2023-01-01
Cardon And Associates Inc.
Organization
adp of the snf2025-06-10
Cardon Management Company LLC
Organization
adp of the snf2025-06-10
Carmel H&L Property LLC
Organization
adp of the snf2011-12-01
Cole Marketing Communications Inc.
Organization
adp of the snf2015-04-01
Forvis Mazars LLP
Organization
adp of the snf2021-01-01
Healthdrive Podiatry Group Pa
Organization
adp of the snf2019-03-07
Heart Of Cardon LLC
Organization
adp of the snf2007-09-06
Isd Renal Inc.
Organization
adp of the snf2021-07-16
Jeffrey L Morer Od PC
Organization
adp of the snf2019-03-07
Lacy Beyl & Company Inc.
Organization
adp of the snf2015-07-15
Lifespan Therapy LLC
Organization
adp of the snf2007-10-25
Med-Pass Incorporated
Organization
adp of the snf2020-09-01
Mobile Audiology Associates PC
Organization
adp of the snf2019-03-07
Moser Consulting Incorporated
Organization
adp of the snf2020-04-01
Orix Real Estate Capital LLC
Organization
adp of the snf2025-06-11
Proactive Clinical Partners
Organization
adp of the snf2020-01-01
Respiratory Partners Inc.
Organization
adp of the snf2019-11-01
Restup, LLC
Organization
adp of the snf2022-06-29
Third Eye Health Inc.
Organization
adp of the snf2022-02-04
Vohra Wound Physicians Of The West PC
Organization
adp of the snf2021-09-01
Vox Global LLC
Organization
adp of the snf2019-02-28
Cardon And Associates Inc.
Organization
operational/managerial control2013-08-23
Cardon Management Company LLC
Organization
operational/managerial control2011-12-01
Moore Operating Group Inc.
Organization
operational/managerial control2020-05-18
Balla, Matthew
Individual
adp of the snf2022-05-23
Brackman, Kathryn
Individual
adp of the snf2020-08-01
Cattell, Zachary
Individual
adp of the snf2022-04-25
Fauth, Kendra
Individual
adp of the snf2021-12-26
Friend, Jayna
Individual
adp of the snf2021-06-03
Gormal, Gregg
Individual
adp of the snf2016-10-01
Haug, Amy
Individual
adp of the snf2022-01-04
Holliday, Alyssa
Individual
adp of the snf2022-03-15
Karner, Jim
Individual
adp of the snf2012-06-18
Lopossa, Lynn
Individual
adp of the snf2023-12-17
Mcclelland, Thomas
Individual
adp of the snf2021-12-26
Mcintosh, Eric
Individual
adp of the snf2021-10-31
Mtafu, Anke
Individual
adp of the snf2023-08-07
Paracha, Ibrar
Individual
adp of the snf2021-03-15
Spencer, Leaann
Individual
adp of the snf2018-06-18
Friend, Jayna
Individual
corporate officer2021-06-01
Headley, Kathy
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-25
Moore, Daniel
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-25
Moore, David
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-25
Moore, Stephen
Individual
individual is an owner, partner or trustee of any adp of the snf2025-08-25
Balla, Matthew
Individual
managing control - governing body2022-05-23
Cattell, Zachary
Individual
managing control - governing body2022-04-25
Fauth, Kendra
Individual
managing control - governing body2021-12-26
Gormal, Gregg
Individual
managing control - governing body2016-10-01
Haug, Amy
Individual
managing control - governing body2022-01-04
Holliday, Alyssa
Individual
managing control - governing body2022-03-15
Hyatt, David
Individual
managing control - governing body2023-03-27
Lopossa, Lynn
Individual
managing control - governing body2023-12-17
Mcclelland, Thomas
Individual
managing control - governing body2021-12-26
Spencer, Leaann
Individual
managing control - governing body2018-06-18
Balla, Matthew
Individual
operational/managerial control2022-05-23
Cattell, Zachary
Individual
operational/managerial control2022-04-25
Fauth, Kendra
Individual
operational/managerial control2021-12-26
Friend, Jayna
Individual
operational/managerial control2021-06-01
Gormal, Gregg
Individual
operational/managerial control2016-10-01
Haug, Amy
Individual
operational/managerial control2022-01-04
Holliday, Alyssa
Individual
operational/managerial control2022-03-15
Hyatt, David
Individual
operational/managerial control2023-03-27
Karner, Jim
Individual
operational/managerial control2012-06-18
Lopossa, Lynn
Individual
operational/managerial control2023-12-17
Mcclelland, Thomas
Individual
operational/managerial control2021-12-26
Mcintosh, Eric
Individual
operational/managerial control2021-10-31
Mtafu, Anke
Individual
operational/managerial control2023-08-07
Paracha, Ibrar
Individual
operational/managerial control2021-03-15

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hamilton County.