Hickory Creek At New Castle
New Castle, Henry County, Indiana · CCN 155459 · Non-profit (Other) · part of American Senior Communities (90 facilities, chain average 3.9 stars)
CMS rates Hickory Creek At New Castle 2 of 5 overall as of August 2026. 36 certified beds, 31 residents a day on average. 16 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / — of 5 |
Staffing
| Total nurse staffing | 3.54741 hours per resident per day |
|---|---|
| Registered nurses | 0.54276 hours per resident per day |
| Weekend total | 3.24882 hours per resident per day |
| Nursing staff turnover | 69.4% |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-29 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2026-05-29 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2026-05-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2026-05-29 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2026-05-29 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2026-05-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-26 |
| 2025-08-12 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-10 |
| 2025-08-12 complaint survey |
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · tag F0740 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-10 |
| 2025-08-12 complaint survey |
Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · tag F0745 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-10 |
| 2025-05-08 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-06-06 |
| 2025-05-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2025-05-08 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2025-05-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2025-05-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2024-04-05 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
F No actual harm, with potential for more than minimal harm; widespread | Waiver has been granted 2024-04-30 |
| 2024-04-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-30 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Henry County Memorial Hospital Organization | 5% or greater direct ownership interest | 100% | 2013-08-01 |
| American Senior Communities LLC Organization | adp of the snf | — | 2025-03-24 |
| Henry County Memorial Hospital Organization | adp of the snf | — | 2025-05-07 |
| American Senior Communities LLC Organization | operational/managerial control | — | 2021-03-01 |
| Dice, Mark Individual | adp of the snf | — | 2023-06-01 |
| Hiltz, Jeffrey Individual | adp of the snf | — | 2025-03-24 |
| Shane, Andrew Individual | adp of the snf | — | 2023-02-01 |
| Van Camp, Steven Individual | adp of the snf | — | 2023-06-01 |
| Young, Cathy Individual | adp of the snf | — | 2025-03-24 |
| Ring, Brian Individual | corporate officer | — | 2022-08-01 |
| Chies, Steven Individual | managing control - governing body | — | 2021-03-01 |
| Dynes, Sheldon Individual | managing control - governing body | — | 2013-01-01 |
| Jackson, Blake Individual | managing control - governing body | — | 2021-03-01 |
| Jackson, Ethan Individual | managing control - governing body | — | 2021-03-01 |
| Jackson, Mark Individual | managing control - governing body | — | 2021-03-01 |
| Jackson, Michael Individual | managing control - governing body | — | 2024-05-14 |
| Jackson, Wessley Individual | managing control - governing body | — | 2021-03-01 |
| Justice, David Individual | managing control - governing body | — | 2021-03-01 |
| Kelsey, Donna Individual | managing control - governing body | — | 2024-07-18 |
| Pidgeon, John Individual | managing control - governing body | — | 2013-01-01 |
| Shore, Marion Individual | managing control - governing body | — | 2013-01-01 |
| Stitle, Stephen Individual | managing control - governing body | — | 2021-03-01 |
| Ware, Deborah Individual | managing control - governing body | — | 2021-08-27 |
| Wright, Theressa Individual | managing control - governing body | — | 2021-05-21 |
| Dice, Mark Individual | operational/managerial control | — | 2023-06-01 |
| Hiltz, Jeffrey Individual | operational/managerial control | — | 2024-01-01 |
| Rains, Amanda Individual | operational/managerial control | — | 2026-04-01 |
| Ring, Brian Individual | operational/managerial control | — | 2022-08-01 |
| Shane, Andrew Individual | operational/managerial control | — | 2023-02-01 |
| Van Camp, Steven Individual | operational/managerial control | — | 2023-06-01 |
| Young, Cathy Individual | operational/managerial control | — | 2023-04-03 |
| Dynes, Sheldon Individual | trustee of the snf | — | 2013-01-01 |
| Pidgeon, John Individual | trustee of the snf | — | 2013-01-01 |
| Shore, Marion Individual | trustee of the snf | — | 2013-01-01 |
| Ware, Deborah Individual | trustee of the snf | — | 2021-08-27 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hickory Creek At New Castle.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Henry County.