Nursing Care Index

Otterbein Franklin Seniorlife Comm Res & Com Care

Franklin, Johnson County, Indiana · CCN 155771 · Non-profit (Church related) · part of Otterbein Seniorlife (20 facilities, chain average 3.2 stars)

CMS rates Otterbein Franklin Seniorlife Comm Res & Com Care 3 of 5 overall as of August 2026. 208 certified beds, 127 residents a day on average. 17 citations on record from the current inspection cycles; 1 fine totalling $21,825.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 4 of 5

Staffing

Total nurse staffing3.6251 hours per resident per day
Registered nurses0.50195 hours per resident per day
Weekend total3.45229 hours per resident per day
Nursing staff turnover51% (registered nurses 47.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-04
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-12
2025-10-20
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-10-25
2025-08-21 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-22
2025-08-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-08-22
2025-08-21 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-22
2025-07-23
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-31
2025-05-14
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-19
2025-04-09
complaint survey
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-04-09
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-04-09
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2024-09-26
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-27
2024-07-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-08-16
2024-07-31 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-16
2024-07-31 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-16
2024-07-31 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-16
2023-09-01 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-22
2023-09-01 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-22

Fines and payment denials

DatePenaltyAmount
2025-09-24Fine$21,825

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Hancock Regional Hospital
Organization
5% or greater direct ownership interest100%2013-04-14
Franklin United Methodist Home, Inc.
Organization
adp of the snf2013-04-01
Functional Pathways Of Tennessee LLC
Organization
adp of the snf2025-04-08
Otterbein Home
Organization
adp of the snf2013-04-01
Otterbein Lsc, LLC
Organization
adp of the snf2013-04-01
Polaris Pharmacy Services Of Ohio LLC
Organization
adp of the snf2018-12-01
Franklin United Methodist Home, Inc.
Organization
operational/managerial control2013-04-01
Functional Pathways Of Tennessee LLC
Organization
operational/managerial control2018-12-01
Logan, Shannon
Individual
adp of the snf2022-06-13
Welsh, Michael
Individual
adp of the snf2025-01-01
Miller, James
Individual
corporate director2013-04-14
Long, Steven
Individual
corporate officer2014-08-01
Bond, Maria
Individual
managing control - governing body2021-07-01
Clark, Timothy
Individual
managing control - governing body2013-04-14
Daugherty, Joshua
Individual
managing control - governing body2020-01-01
Felker, Dean
Individual
managing control - governing body2013-04-14
Joyner, Sara
Individual
managing control - governing body2019-07-01
Willard, Lacey
Individual
managing control - governing body2022-07-01
Wilson, Roy
Individual
managing control - governing body2013-04-14
App, Lynn
Individual
operational/managerial control2011-01-01
Bartlett, Victoria
Individual
operational/managerial control2021-01-01
Bayliff, Becky
Individual
operational/managerial control2021-01-01
Beck, Jenny
Individual
operational/managerial control2024-01-01
Bixler, Kirk
Individual
operational/managerial control2025-01-01
Brownson, William
Individual
operational/managerial control2012-01-01
Burke, Daniel
Individual
operational/managerial control2021-01-01
Coleman, Robert
Individual
operational/managerial control2022-01-01
Fraley, Ralph
Individual
operational/managerial control2021-01-01
Glosser, Heidi
Individual
operational/managerial control2020-01-01
Hash, Dennins
Individual
operational/managerial control2025-01-01
Hazelbaker, Tomas
Individual
operational/managerial control2014-01-01
Irvine, Jenothy
Individual
operational/managerial control2025-01-01
Kasting, Kelsey
Individual
operational/managerial control2025-01-01
Logan, Shannon
Individual
operational/managerial control2022-06-13
Long, Steven
Individual
operational/managerial control2014-08-01
Maurer, David
Individual
operational/managerial control2022-01-01
Miles, Anna
Individual
operational/managerial control2023-01-01
Pitcher, Kelly
Individual
operational/managerial control2023-01-01
Sease, David
Individual
operational/managerial control2023-01-01
Sweeney, Brent
Individual
operational/managerial control2025-01-01
Sweet, David
Individual
operational/managerial control2023-01-01
Vonderhaar, Steve
Individual
operational/managerial control2023-01-01
Welsh, Michael
Individual
operational/managerial control2025-01-01
Wilson, Jill
Individual
operational/managerial control2021-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Johnson County.