Nursing Care Index

Community Memorial Health Center

Hartley, Obrien County, Iowa · CCN 165177 · Non-profit (Other) · not part of a chain

CMS rates Community Memorial Health Center 3 of 5 overall as of August 2026. 62 certified beds, 44 residents a day on average. 19 citations on record from the current inspection cycles, 1 at immediate jeopardy; 2 fines totalling $44,528.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay1 / 3 of 5

Staffing

Total nurse staffing4.01873 hours per resident per day
Registered nurses1.11939 hours per resident per day
Weekend total3.49723 hours per resident per day
Nursing staff turnover41.1% (registered nurses 16.7%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-22 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-12
2026-01-22 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-12
2026-01-22 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-12
2026-01-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-12
2026-01-22 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-12
2025-11-25
complaint survey
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-11-28
2025-10-07
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2025-10-07
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2024-11-07 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-30
2024-07-08
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
K Immediate jeopardy to resident health or safety; pattern Deficient, Provider has date of correction
2024-07-18
2024-07-08
complaint survey
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · tag F0868
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-07-27
2024-07-08
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-27
2024-07-08
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-27
2024-07-08
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-27
2023-11-02 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-30
2023-11-02 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · tag F0838
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-30
2023-11-02 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-11-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-08-22
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-08-31

Fines and payment denials

DatePenaltyAmount
2024-07-08Fine$36,338
2023-08-22Fine$8,190

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Bcg Holdings Inc.
Organization
adp of the snf2024-10-01
Blue Stone Therapy Inc.
Organization
adp of the snf2023-06-30
Brighton Consulting Group LLC
Organization
adp of the snf2024-10-01
Cattail Bcg LLC
Organization
adp of the snf2024-10-01
Cattail Inc.
Organization
adp of the snf2024-10-01
Coppage Ltc Pharmacy Consulting Plc
Organization
adp of the snf2022-07-20
Ecsi Inc.
Organization
adp of the snf2024-10-01
Iowa Health Care Association
Organization
adp of the snf2024-10-01
K F Murphy Co PC
Organization
adp of the snf2012-07-23
Rdi Computer Networking
Organization
adp of the snf2024-12-31
Jochims, Amy
Individual
adp of the snf2025-09-25
Wurm King, Colleen
Individual
adp of the snf2019-10-31
Ziller, Steven
Individual
adp of the snf2025-09-25
Mills, Kristy
Individual
corporate director2023-01-26
Van Loon, Laverne
Individual
corporate director2024-07-01
Vander Veen, Jill
Individual
corporate director2023-01-26
Paulsen, Colleen
Individual
corporate officer2020-03-01
Riedemann, Mark
Individual
corporate officer2019-03-01
Stoltz, Curt
Individual
corporate officer2020-03-01
Tewes, Joyce
Individual
corporate officer2022-03-01
Carstensen, Linda
Individual
operational/managerial control2013-02-25
Jochims, Amy
Individual
operational/managerial control2022-09-01
Krikke, Daryl
Individual
operational/managerial control2016-01-21
Morey, Kerrie
Individual
operational/managerial control2021-02-28
Wallace, Laura
Individual
operational/managerial control2024-05-08
Zearing, Sandra
Individual
operational/managerial control2022-07-06
Ziller, Steven
Individual
operational/managerial control2022-04-25

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Obrien County.