Lenox Care Center
Lenox, Taylor County, Iowa · CCN 165235 · For-profit (Partnership) · part of Arboreta Healthcare (2 facilities, chain average 3 stars)
CMS rates Lenox Care Center 3 of 5 overall as of August 2026. 36 certified beds, 25 residents a day on average. 28 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / — of 5 |
Staffing
| Total nurse staffing | 4.62799 hours per resident per day |
|---|---|
| Registered nurses | 1.29925 hours per resident per day |
| Weekend total | 3.88037 hours per resident per day |
| Nursing staff turnover | 31.6% (registered nurses 20%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-04-08 |
| 2026-03-24 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-04-08 |
| 2026-03-24 | Have policies on smoking. Environmental Deficiencies · tag F0926 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-04-08 |
| 2026-03-24 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-08 |
| 2026-03-24 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-08 |
| 2025-06-25 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-17 |
| 2025-06-25 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-17 |
| 2025-02-27 | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · tag F0567 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2025-02-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-17 |
| 2024-03-07 complaint survey |
Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
| 2024-03-07 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-01 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Greenside Healthcare Properties LLC Organization | 5% or greater direct ownership interest | 100% | 2015-04-24 |
| Arboreta Health And Rehabilitation Centers, LLC Organization | 5% or greater indirect ownership interest | — | 2012-02-09 |
| Arboreta Healthcare, Inc. Organization | 5% or greater indirect ownership interest | — | 2021-06-10 |
| 5v+ Seniors Healthcare Fund Gp, LLC Organization | adp of the snf | — | 2025-07-14 |
| 5v+ Seniors Healthcare Fund, Lp Organization | adp of the snf | — | 2025-07-14 |
| Acd Consolidated LLC Organization | adp of the snf | — | 2024-09-01 |
| Arboreta Healthcare, Inc. Organization | adp of the snf | — | 2021-06-10 |
| Bear Creek Strategic Real Assets Fund Lp Organization | adp of the snf | — | 2024-09-01 |
| Birchwood Healthcare Partners LLC Organization | adp of the snf | — | 2025-07-14 |
| Defranco Investment Co Ltd Organization | adp of the snf | — | 2024-09-01 |
| Holdco, Ia, 10, LLC Organization | adp of the snf | — | 2025-07-14 |
| Iaga Snf Holdings LLC Organization | adp of the snf | — | 2025-07-14 |
| Iaga Snf Lenox LLC Organization | adp of the snf | — | 2024-09-01 |
| Iaga Snf Portfolio LLC Organization | adp of the snf | — | 2025-07-14 |
| Opco Lenox Ia LLC Organization | adp of the snf | — | 2024-09-01 |
| P&M Holding Group LLP Organization | adp of the snf | — | 2024-06-01 |
| Arboreta Healthcare Consulting, LLC Organization | operational/managerial control | — | 2016-02-01 |
| Arboreta Healthcare, Inc. Organization | operational/managerial control | — | 2021-06-10 |
| Opco Lenox Ia LLC Organization | operational/managerial control | — | 2024-09-01 |
| P&M Holding Group LLP Organization | operational/managerial control | — | 2024-06-01 |
| Mason, Richard Individual | 5% or greater indirect ownership interest | — | 2023-02-02 |
| Tichenor, Roger Individual | 5% or greater indirect ownership interest | — | 2024-01-14 |
| Cassidy, Bruce Individual | adp of the snf | — | 2023-06-18 |
| Cleveland, Shelley Individual | adp of the snf | — | 2024-01-14 |
| Freeman, Steven Individual | adp of the snf | — | 2024-09-01 |
| Gebhardt, Rachael Individual | adp of the snf | — | 2024-09-22 |
| Mason, Richard Individual | adp of the snf | — | 2023-02-02 |
| Ray, Jordan Individual | adp of the snf | — | 2024-09-22 |
| Tichenor, Roger Individual | adp of the snf | — | 2024-01-14 |
| Dole, Isaac Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-07-14 |
| Cassidy, Bruce Individual | operational/managerial control | — | 2023-06-18 |
| Cleveland, Shelley Individual | operational/managerial control | — | 2024-01-14 |
| Freeman, Steven Individual | operational/managerial control | — | 2024-09-01 |
| Gebhardt, Rachael Individual | operational/managerial control | — | 2024-09-22 |
| Mason, Richard Individual | operational/managerial control | — | 2023-02-02 |
| Ray, Jordan Individual | operational/managerial control | — | 2024-09-22 |
| Tichenor, Roger Individual | operational/managerial control | — | 2024-01-14 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Lenox Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Taylor County.