Friendship Haven, Inc.
Fort Dodge, Webster County, Iowa · CCN 165291 · Non-profit (Corporation) · not part of a chain
CMS rates Friendship Haven, Inc. 4 of 5 overall as of August 2026. 155 certified beds, 118 residents a day on average. 16 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 3 / 5 of 5 |
Staffing
| Total nurse staffing | 4.40557 hours per resident per day |
|---|---|
| Registered nurses | 0.82777 hours per resident per day |
| Weekend total | 4.13452 hours per resident per day |
| Nursing staff turnover | 40.1% (registered nurses 39.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-21 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-06 |
| 2025-09-10 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance |
| 2025-09-10 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance |
| 2025-07-03 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2025-07-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2025-07-03 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2024-12-31 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-01 |
| 2024-12-31 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-01 |
| 2024-11-21 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-22 |
| 2024-08-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-09 |
| 2024-08-08 complaint survey |
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-09 |
| 2024-08-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-09 |
| 2024-01-25 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-25 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-25 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-25 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Conrad, Cari Individual | adp of the snf | — | 2022-09-26 |
| Derrig, Mindy Individual | adp of the snf | — | 2022-05-09 |
| Hoversten-Majewski, Erin Individual | adp of the snf | — | 2025-08-14 |
| Mccarville, Mitch Individual | adp of the snf | — | 2024-10-21 |
| Nanninga, Melissa Individual | adp of the snf | — | 2022-05-09 |
| Wallace, Lincoln Individual | adp of the snf | — | 2025-08-14 |
| Engels, Kalleen Individual | corporate officer | — | 2014-06-16 |
| Thorson, Julie Individual | corporate officer | — | 2012-01-06 |
| Anderson, Troy Individual | managing control - governing body | — | 2018-07-01 |
| Bemrich, Matthew Individual | managing control - governing body | — | 2024-08-01 |
| Burns, Timothy Individual | managing control - governing body | — | 2016-07-01 |
| Engler, John Individual | managing control - governing body | — | 2021-07-01 |
| Fillmore, Luke Individual | managing control - governing body | — | 2024-08-01 |
| Glasgo, Leah Individual | managing control - governing body | — | 2025-04-17 |
| Heffernan, Lindsay Individual | managing control - governing body | — | 2023-06-22 |
| Hotz Clark, Sharon Individual | managing control - governing body | — | 2017-07-01 |
| Johnson, Matthew Individual | managing control - governing body | — | 2021-07-01 |
| Johnson, Michelle Individual | managing control - governing body | — | 2021-07-01 |
| Osborne Stubbs, Ricki Individual | managing control - governing body | — | 2024-08-01 |
| Singer, Robert Individual | managing control - governing body | — | 2017-07-01 |
| Whaley, Linda Individual | managing control - governing body | — | 2023-08-04 |
| Thorson, Julie Individual | operational/managerial control | — | 2012-01-06 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Friendship Haven, Inc..
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Webster County.