Nursing Care Index

Lutheran Living Senior Campus

Muscatine, Muscatine County, Iowa · CCN 165432 · Non-profit (Church related) · part of Health Dimensions Group (10 facilities, chain average 3.2 stars)

CMS rates Lutheran Living Senior Campus 1 of 5 overall as of August 2026. 155 certified beds, 121 residents a day on average. 43 citations on record from the current inspection cycles, 6 at immediate jeopardy; 3 fines totalling $253,886 and 1 payment denial.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 4 of 5

Staffing

Total nurse staffing3.85055 hours per resident per day
Registered nurses0.44037 hours per resident per day
Weekend total3.42572 hours per resident per day
Nursing staff turnover42.9% (registered nurses 65.2%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-13 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-18
2026-02-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-02-13 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-18
2026-02-13 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2026-03-01
2025-08-07
complaint survey
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · tag F0740
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-02
2025-08-07
complaint survey
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care Deficiencies · tag F0741
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-02
2025-08-07
complaint survey
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · tag F0553
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-02
2025-08-07
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-02
2025-08-07
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-02
2025-08-07
complaint survey
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-09-02
2025-03-06
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-13
2024-12-12 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-28
2024-12-12 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-28
2024-12-12 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-28
2024-12-12 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-28
2024-12-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-28
2024-09-30
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2024-10-20
2024-09-30
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-20
2024-09-30
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-20
2024-09-30
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-20
2024-07-31
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2024-10-20
2023-10-05
complaint survey
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0603
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-10-30
2023-10-05 Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-10-30
2023-10-05
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
H Actual harm that is not immediate jeopardy; pattern Deficient, Provider has date of correction
2023-10-30
2023-10-05
complaint survey
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · tag F0622
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · tag F0839
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05
complaint survey
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-13
2023-10-05 Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · tag F0865
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2023-11-13

Fines and payment denials

DatePenaltyAmount
2025-08-07Fine$92,203
2024-07-31Payment denial for 46 days from 2024-09-04
2024-07-31Fine$134,971
2023-10-05Fine$26,712

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Health Dimensions Consulting Inc.
Organization
adp of the snf2025-03-10
Health Dimensions Consulting Inc.
Organization
operational/managerial control2013-08-01
Harris, Andrew
Individual
adp of the snf2024-10-01
Sagha, Hamid
Individual
adp of the snf2008-01-01
Baars, Tyler
Individual
corporate director2024-10-01
Beckey, Vicki
Individual
corporate director2022-10-01
Burzlaff, Susan
Individual
corporate director2013-10-01
Eversmeyer, Susan
Individual
corporate director2020-11-01
Francis, Megan
Individual
corporate director2021-10-01
Mendoza, Rosa
Individual
corporate director2022-09-01
Phillips, Jane
Individual
corporate director2020-01-01
Reusswig, Sara
Individual
corporate director2024-10-01
Starkweather, Peggy
Individual
corporate director2019-10-01
Baars, Tyler
Individual
managing control - governing body2024-10-01
Beckey, Vicki
Individual
managing control - governing body2022-10-01
Burzlaff, Susan
Individual
managing control - governing body2013-10-01
Eversmeyer, Susan
Individual
managing control - governing body2020-11-01
Francis, Megan
Individual
managing control - governing body2021-10-01
Mendoza, Rosa
Individual
managing control - governing body2022-09-01
Phillips, Jane
Individual
managing control - governing body2020-01-01
Reusswig, Sara
Individual
managing control - governing body2024-10-01
Starkweather, Peggy
Individual
managing control - governing body2019-10-01
Baars, Tyler
Individual
operational/managerial control2024-10-01
Beckey, Vicki
Individual
operational/managerial control2022-10-01
Briscoe, David
Individual
operational/managerial control2013-08-01
Briscoe, Patricia
Individual
operational/managerial control2013-08-01
Burzlaff, Susan
Individual
operational/managerial control2013-10-01
Eversmeyer, Susan
Individual
operational/managerial control2020-11-01
Francis, Megan
Individual
operational/managerial control2021-10-01
Harris, Andrew
Individual
operational/managerial control2024-10-01
Hennessey, Erin
Individual
operational/managerial control2013-08-01
Mendoza, Rosa
Individual
operational/managerial control2022-09-01
Phillips, Jane
Individual
operational/managerial control2020-01-01
Reusswig, Sara
Individual
operational/managerial control2024-10-01
Rogotzke, Amber
Individual
operational/managerial control2020-01-01
Sagha, Hamid
Individual
operational/managerial control2008-01-01
Shvetzoff, Sergei
Individual
operational/managerial control2013-08-01
Shvetzoff, Tami
Individual
operational/managerial control2013-08-01
Starkweather, Peggy
Individual
operational/managerial control2019-10-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Muscatine County.