Nursing Care Index

Westbrook Acres

Gladbrook, Tama County, Iowa · CCN 165446 · For-profit (Corporation) · not part of a chain

CMS rates Westbrook Acres 2 of 5 overall as of August 2026. 54 certified beds, 39 residents a day on average. 15 citations on record from the current inspection cycles, 2 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★☆☆☆☆ 1 of 5
Quality: long-stay / short-stay1 / 1 of 5

Staffing

Total nurse staffing3.50926 hours per resident per day
Registered nurses0.53123 hours per resident per day
Weekend total2.99942 hours per resident per day
Nursing staff turnover32.4%
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-03
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-06-09
2026-03-12 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-30
2026-03-12 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-30
2026-03-12
complaint survey
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · tag F0627
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-30
2025-03-06 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · tag F0727
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-03-21
2025-03-06 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-03-06 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-03-06 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-03-21
2025-03-06 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-03-21
2025-03-06 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-03-21
2024-04-18 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-01
2024-04-18 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · tag F0727
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-01
2024-04-18 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-05-01
2023-09-28
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-10-20
2023-09-28
complaint survey
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-20

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Brighton Consulting Group LLC
Organization
adp of the snf2024-10-01
Careserv Technologies LLC
Organization
adp of the snf2018-02-02
Cattail Bcg LLC
Organization
adp of the snf2024-10-01
Cattail Consulting LLC
Organization
adp of the snf2022-09-30
Cattail Inc.
Organization
adp of the snf2024-10-01
Denman Cpa LLP
Organization
adp of the snf2011-12-01
Ecsi Inc.
Organization
adp of the snf2024-10-01
Fox Rehab Ot Ia LLC
Organization
adp of the snf2024-06-30
Fox Rehab Pt Ia PLLC
Organization
adp of the snf2024-06-30
Fox Rehab Slp Ia PLLC
Organization
adp of the snf2024-06-30
Iowa Health Care Association
Organization
adp of the snf2024-10-01
Pm Acquisition LLC
Organization
adp of the snf2022-03-31
Even, Crystal
Individual
5% or greater direct ownership interest50%2013-07-01
Lange, Randall
Individual
5% or greater direct ownership interest50%1998-10-01
Broome, Sharon
Individual
adp of the snf2019-04-01
Brubaker, Elizabeth
Individual
adp of the snf2025-09-26
Even, Crystal
Individual
adp of the snf2013-07-01
Johnsrud, Thomas
Individual
adp of the snf2022-03-31
Lange, Randall
Individual
adp of the snf1998-10-01
Scurr, Steven
Individual
adp of the snf2025-09-26
Even, Crystal
Individual
corporate officer2013-07-01
Lange, Randall
Individual
corporate officer1998-10-01
Barker, Molly
Individual
operational/managerial control2024-02-05
Brubaker, Elizabeth
Individual
operational/managerial control2021-01-22
Scurr, Steven
Individual
operational/managerial control2011-11-30
Thomsen, Brett
Individual
operational/managerial control2018-04-24
Thomsen, Keya
Individual
operational/managerial control2020-08-18
Wright, Marcee
Individual
operational/managerial control2005-12-16

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Tama County.