Luther Manor At Hillcrest
Dubuque, Dubuque County, Iowa · CCN 165513 · For-profit (Corporation) · part of Shlomo Hoffman (10 facilities, chain average 2.1 stars)
CMS rates Luther Manor At Hillcrest 1 of 5 overall as of August 2026. 103 certified beds, 91 residents a day on average. 24 citations on record from the current inspection cycles, 3 involving actual harm; 2 fines totalling $42,406 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / 2 of 5 |
Staffing
| Total nurse staffing | 4.49272 hours per resident per day |
|---|---|
| Registered nurses | 0.66373 hours per resident per day |
| Weekend total | 3.98526 hours per resident per day |
| Nursing staff turnover | 54.3% (registered nurses 57.9%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-12 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 complaint survey |
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · tag F0865 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 complaint survey |
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · tag F0809 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2026-02-12 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · tag F0732 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2026-03-06 |
| 2025-10-23 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-10-24 |
| 2025-09-18 complaint survey |
Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0697 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-10-02 |
| 2025-09-18 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2025-09-01 |
| 2024-12-30 complaint survey |
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-01-23 |
| 2024-12-30 complaint survey |
Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · tag F0865 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-23 |
| 2024-10-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-10-31 |
| 2024-08-14 complaint survey |
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-29 |
| 2023-11-02 complaint survey |
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-13 |
| 2023-11-02 complaint survey |
Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-13 |
| 2023-09-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-10 |
| 2023-09-25 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-10 |
| 2023-09-25 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-10 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-02-12 | Fine | $34,125 |
| 2025-07-25 | Payment denial for 34 days from 2025-09-20 | — |
| 2025-07-25 | Fine | $8,281 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| 3131 Hillcrest Propco LLC Organization | adp of the snf | — | 2024-11-01 |
| Ltc Consulting Services LLC Organization | adp of the snf | — | 2024-11-01 |
| Midwest Snf Holdings LLC Organization | adp of the snf | — | 2024-11-01 |
| Stellar Healthcare Mgmt LLC Organization | adp of the snf | — | 2024-11-01 |
| Yy Sea Family Irrevocable Trust Organization | adp of the snf | — | 2024-11-01 |
| Stellar Healthcare Mgmt LLC Organization | operational/managerial control | — | 2024-11-01 |
| Johnson, Cassandra Individual | adp of the snf | — | 2025-09-13 |
| Kirkendall, Matthew Individual | adp of the snf | — | 2024-11-01 |
| Pavel, Asher Individual | adp of the snf | — | 2024-11-01 |
| Sheinbein, Joshua Individual | adp of the snf | — | 2024-11-01 |
| Svarc, Jonah Individual | adp of the snf | — | 2024-11-01 |
| Hoffman, Shlomo Individual | direct ownership interest | — | 2024-11-01 |
| Pavel, Asher Individual | direct ownership interest | — | 2024-11-01 |
| Sheinbein, Joshua Individual | direct ownership interest | — | 2024-11-01 |
| Svarc, Jonah Individual | direct ownership interest | — | 2024-11-01 |
| Hoffman, Jessica Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-05-12 |
| Pavel, Asher Individual | managing control - governing body | — | 2024-11-01 |
| Sheinbein, Joshua Individual | managing control - governing body | — | 2024-11-01 |
| Svarc, Jonah Individual | managing control - governing body | — | 2024-11-01 |
| Johnson, Cassandra Individual | operational/managerial control | — | 2025-09-13 |
| Kirkendall, Matthew Individual | operational/managerial control | — | 2024-11-01 |
| Pavel, Asher Individual | operational/managerial control | — | 2024-11-01 |
| Sheinbein, Joshua Individual | operational/managerial control | — | 2024-11-01 |
| Svarc, Jonah Individual | operational/managerial control | — | 2024-11-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Luther Manor At Hillcrest.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Dubuque County.