Nursing Care Index

Parkview Manor Care Center

Reinbeck, Grundy County, Iowa · CCN 165522 · For-profit (Corporation) · part of Western Home Communities (6 facilities, chain average 3.7 stars)

CMS rates Parkview Manor Care Center 1 of 5 overall as of August 2026. 28 certified beds, 25 residents a day on average. 31 citations on record from the current inspection cycles, 3 at immediate jeopardy; 1 fine totalling $23,813.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / — of 5

Staffing

Total nurse staffing4.14954 hours per resident per day
Registered nurses0.92618 hours per resident per day
Weekend total3.75883 hours per resident per day
Nursing staff turnover47.1%
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-14
complaint survey
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-06
2025-08-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-09-05
2025-08-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2025-08-21 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2025-08-21 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2025-08-21 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2024-09-30
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
L Immediate jeopardy to resident health or safety; widespread Deficient, Provider has date of correction
2024-10-31
2024-09-30
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-31
2024-09-30 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-31
2024-09-30 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · tag F0712
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-09-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-31
2024-04-10
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-11
2024-01-04 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-01-17
2024-01-04 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04
complaint survey
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04
complaint survey
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04
complaint survey
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · tag F0661
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17
2024-01-04 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-17

Fines and payment denials

DatePenaltyAmount
2024-09-30Fine$23,813

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Lincoln Savings Bank
Organization
5% or greater mortgage interest2025-01-01
Bcg Holdings Inc.
Organization
adp of the snf2024-10-01
Brighton Consulting Group LLC
Organization
adp of the snf2024-10-01
Cattail Bcg LLC
Organization
adp of the snf2024-10-01
Cattail Inc.
Organization
adp of the snf2024-10-01
Cliftonlarsonallen LLP
Organization
adp of the snf2021-08-25
Ecsi Inc.
Organization
adp of the snf2024-10-01
Health Care Resolutions, LLC
Organization
adp of the snf2025-01-01
Helping Hands Healthcare Solutions
Organization
adp of the snf2023-04-01
Helping Hands Nursing Solution Inc.
Organization
adp of the snf2023-04-01
Iowa Health Care Association
Organization
adp of the snf2024-10-01
Lotus Above & Beyond Healthcare Staffing LLC
Organization
adp of the snf2023-04-01
Millennium Rehab & Consulting Inc.
Organization
adp of the snf2012-10-01
Prime Time Healthcare LLC
Organization
adp of the snf2023-04-01
Reliant Care Pharmacy Services LLC
Organization
adp of the snf2023-02-28
Sugar Creek Health Management LLC
Organization
adp of the snf2022-09-30
Tech Of Ages LLC
Organization
adp of the snf2025-01-01
Totality Staffing & Consulting Services LLC
Organization
adp of the snf2023-04-01
Twomagnets LLC
Organization
adp of the snf2023-04-01
Western Home Services Inc.
Organization
adp of the snf2022-01-01
Western Home Services Inc.
Organization
operational/managerial control2022-01-01
Miller, Connie
Individual
5% or greater direct ownership interest27%1981-01-01
Miller, Walter
Individual
5% or greater direct ownership interest27%1981-01-01
Ager, Wendy
Individual
adp of the snf2022-01-01
Evans, Angela
Individual
adp of the snf2022-01-01
Hansen, Kris
Individual
adp of the snf2002-01-01
Harris, Jerry
Individual
adp of the snf2022-01-01
Kelly, Hunter
Individual
adp of the snf2025-11-26
Mccormick, Darrell
Individual
adp of the snf2022-01-01
Miller, Connie
Individual
adp of the snf1981-01-01
Miller, Walter
Individual
adp of the snf1981-01-01
Moony-Geels, Amy
Individual
adp of the snf2025-01-01
O'Leary, Patrick
Individual
adp of the snf2022-01-01
Selenke, Gregory
Individual
adp of the snf2025-11-26
Bachman, Don
Individual
corporate director2022-01-01
Oleson, Debra
Individual
corporate director2023-01-01
Schildroth, Dixie
Individual
corporate director2010-05-08
Thesing, Jeffrey
Individual
corporate director2010-05-05
Fogt, Michael
Individual
corporate officer2016-05-03
Petersen, Ron
Individual
corporate officer2021-01-01
Hansen, Kris
Individual
individual is an owner, partner or trustee of any adp of the snf2026-02-03
Ager, Wendy
Individual
operational/managerial control2022-01-01
Brubaker, Sharae
Individual
operational/managerial control2022-12-14
Ellis, Misti
Individual
operational/managerial control2011-01-11
Evans, Angela
Individual
operational/managerial control2022-01-01
Hansen, Kris
Individual
operational/managerial control2022-01-01
Harris, Jerry
Individual
operational/managerial control2022-01-01
Hoeppner, Connie
Individual
operational/managerial control2018-10-01
Kelly, Hunter
Individual
operational/managerial control2023-02-06
Kremenak, Brett
Individual
operational/managerial control2013-08-12
Mccormick, Darrell
Individual
operational/managerial control2022-01-01
O'Leary, Patrick
Individual
operational/managerial control2022-01-01
Quackenbush, Shawn
Individual
operational/managerial control2013-08-12
Selenke, Gregory
Individual
operational/managerial control2010-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Grundy County.