Nursing Care Index

The Suites At Western Home Communities

Cedar Falls, Black Hawk County, Iowa · CCN 165622 · Non-profit (Corporation) · part of Western Home Communities (6 facilities, chain average 3.7 stars)

CMS rates The Suites At Western Home Communities 5 of 5 overall as of August 2026. 72 certified beds, 69 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 4 of 5

Staffing

Total nurse staffing4.55668 hours per resident per day
Registered nurses0.71816 hours per resident per day
Weekend total4.33709 hours per resident per day
Nursing staff turnover43.6% (registered nurses 38.9%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-26 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-07
2025-02-06 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-20
2025-02-06 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-20
2025-02-06 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-20
2024-02-29 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · tag F0805
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-03-29
2024-02-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-03-29
2024-02-29 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-29
2024-02-29 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-29
2024-02-29 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-29
2024-02-29 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-29
2024-02-29 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-29

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
First Interstate Bank
Organization
5% or greater mortgage interest2025-01-01
Brighton Consulting Group LLC
Organization
adp of the snf2024-10-01
Cliftonlarsonallen LLP
Organization
adp of the snf2021-08-25
Grape Tree Medical Staffing LLC
Organization
adp of the snf2023-04-01
Helping Hands Healthcare Solutions
Organization
adp of the snf2023-04-01
Lotus Above & Beyond Healthcare Staffing LLC
Organization
adp of the snf2023-04-01
Reliant Care Pharmacy Services LLC
Organization
adp of the snf2023-02-28
Sugar Creek Health Management LLC
Organization
adp of the snf2022-09-30
Tech Of Ages LLC
Organization
adp of the snf2025-01-01
Western Home Services Inc.
Organization
adp of the snf2022-01-01
Western Home Services Inc.
Organization
operational/managerial control2022-01-01
Ager, Wendy
Individual
adp of the snf2022-01-01
Evans, Angela
Individual
adp of the snf2022-01-01
Frankhauser, Richard
Individual
adp of the snf2025-11-25
Hansen, Kris
Individual
adp of the snf2022-01-01
Harris, Jerry
Individual
adp of the snf2022-01-01
Mccormick, Darrell
Individual
adp of the snf2022-01-01
O'Leary, Patrick
Individual
adp of the snf2022-01-01
Tjaden, Tabitha
Individual
adp of the snf2025-11-25
Sannes, Aaron
Individual
corporate director2025-01-15
Schroeder, Heather
Individual
corporate director2025-01-15
Susong, Katherine
Individual
corporate director2025-01-15
Brockelsby, Sheri
Individual
corporate officer2018-01-18
Frankhauser, Richard
Individual
corporate officer2021-01-01
Hansen, Kris
Individual
corporate officer2009-03-01
Hansen, Kris
Individual
individual is an owner, partner or trustee of any adp of the snf2026-01-16
Ames, Trenton
Individual
operational/managerial control2021-12-06
Dreyer, Cheryl
Individual
operational/managerial control2021-07-12
Fox, Larry
Individual
operational/managerial control2022-01-01
Frankhauser, Richard
Individual
operational/managerial control2014-10-15
Garcia, Jenny
Individual
operational/managerial control2023-11-13
Gibbs, Stacy
Individual
operational/managerial control2018-02-26
Morse, Andrew
Individual
operational/managerial control2021-01-01
Tjaden, Tabitha
Individual
operational/managerial control2019-04-21

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Suites At Western Home Communities.

Double opt-in. One email per change, unsubscribe in one click. No newsletter. Privacy policy.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Black Hawk County.