Nursing Care Index

Madonna Manor

Villa Hills, Kenton County, Kentucky · CCN 185241 · Non-profit (Church related) · part of Commonspirit Health (18 facilities, chain average 2.7 stars)

CMS rates Madonna Manor 1 of 5 overall as of August 2026. 60 certified beds, 55 residents a day on average. 21 citations on record from the current inspection cycles, 5 at immediate jeopardy; 2 fines totalling $181,278.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 3 of 5

Staffing

Total nurse staffing6.84962 hours per resident per day
Registered nurses0.94337 hours per resident per day
Weekend total6.37455 hours per resident per day
Nursing staff turnover63.3% (registered nurses 56.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-01-19
2025-12-05 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-19
2025-08-23
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-09-23
2025-02-27
complaint survey
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-02-01
2025-02-27
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2025-02-01
2025-01-03
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-01
2025-01-03
complaint survey
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-01
2024-08-23
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-21
2024-08-23 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-21
2024-08-23 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-21
2019-10-25 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-12-13
2019-10-25 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2019-12-13
2019-10-25 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-10-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13
2019-10-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2019-12-13

Fines and payment denials

DatePenaltyAmount
2025-08-23Fine$19,145
2025-01-03Fine$162,133

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Chi Living Communities
Organization
5% or greater direct ownership interest100%2014-11-01
Commonspirit Health
Organization
5% or greater indirect ownership interest100%2014-11-01
Chi Living Communities
Organization
adp of the snf2014-11-01
Commonspirit Health
Organization
adp of the snf2014-11-01
Concept Rehab, Inc.
Organization
adp of the snf2015-01-05
Dicon Health Services, Inc.
Organization
adp of the snf2025-04-07
Forvis Mazars LLP
Organization
adp of the snf2025-03-28
Ohio Newspapers, Inc.
Organization
adp of the snf2025-03-28
Prelude Systems, Inc.
Organization
adp of the snf2025-03-28
Richter And Associates
Organization
adp of the snf2019-02-01
Skilled Care Pharmacy LLC
Organization
adp of the snf2025-03-28
Sylvania Franciscan Health
Organization
adp of the snf2014-11-01
The Northern Trust Company
Organization
adp of the snf2025-04-07
Ulrichpinciotti Design Group, LLC
Organization
adp of the snf2025-03-28
Sylvania Franciscan Health
Organization
indirect ownership interest2014-11-01
Chi Living Communities
Organization
operational/managerial control2017-04-10
Commonspirit Health
Organization
operational/managerial control2014-11-01
Dicon Health Services, Inc.
Organization
operational/managerial control2022-09-02
Forvis Mazars LLP
Organization
operational/managerial control2011-07-01
Ohio Newspapers, Inc.
Organization
operational/managerial control2011-07-11
Prelude Systems, Inc.
Organization
operational/managerial control2017-04-01
Skilled Care Pharmacy LLC
Organization
operational/managerial control2024-02-01
The Northern Trust Company
Organization
operational/managerial control2014-11-01
Ulrichpinciotti Design Group, LLC
Organization
operational/managerial control2011-07-01
Cecil, Caitlin
Individual
adp of the snf2012-06-18
Corrou, Denise
Individual
adp of the snf2025-04-17
Finn, Christina
Individual
adp of the snf2007-07-01
Grubbs, Stacey
Individual
adp of the snf2012-03-26
Hazard, Ted
Individual
adp of the snf2017-11-08
Howard, Casey
Individual
adp of the snf2022-05-01
Iffland, Alisa
Individual
adp of the snf2017-01-06
Kumar, Kelash
Individual
adp of the snf2024-06-01
Longhin-Howard, Joan
Individual
adp of the snf2007-04-06
Lucas, Gina
Individual
adp of the snf2024-06-28
Mcfarland, Dianne
Individual
adp of the snf2023-12-18
Munroe, Kyle
Individual
adp of the snf2015-09-08
Murriel, Shelly
Individual
adp of the snf2024-09-09
Nagel, Jennifer
Individual
adp of the snf2015-11-12
Rehmer, Heather
Individual
adp of the snf2024-06-25
Snodgrass, Barbara
Individual
adp of the snf2016-08-15
Stidham, Kathryn
Individual
adp of the snf2014-12-01
Voelker, Jennifer
Individual
adp of the snf2019-02-01
Wine, Matthew
Individual
adp of the snf2018-10-01
Cecil, Caitlin
Individual
corporate director2012-06-18
Finn, Christina
Individual
corporate director2017-07-01
Grubbs, Stacey
Individual
corporate director2021-03-06
Hazard, Ted
Individual
corporate director2017-11-08
Munroe, Kyle
Individual
corporate director2015-09-08
Murriel, Shelly
Individual
corporate director2024-09-09
Nagel, Jennifer
Individual
corporate director2015-11-12
Snodgrass, Barbara
Individual
corporate director2016-08-15
Wine, Matthew
Individual
corporate director2018-10-01
Iffland, Alisa
Individual
corporate officer2017-01-06
Lipsey, Prentice
Individual
corporate officer2022-01-01
Rehmer, Heather
Individual
corporate officer2024-06-25
Lipsey, Prentice
Individual
managing control - governing body2021-11-01
Mbanu, Terika
Individual
managing control - governing body2024-01-05
Melfi, Mitch
Individual
managing control - governing body2016-05-23
Brinson, Roger
Individual
operational/managerial control2022-08-04
Cecil, Caitlin
Individual
operational/managerial control2021-06-08
Corrou, Denise
Individual
operational/managerial control2021-08-30
Evans, Elaine
Individual
operational/managerial control2022-10-26
Finn, Christina
Individual
operational/managerial control2017-07-01
Grubbs, Stacey
Individual
operational/managerial control2012-03-26
Hazard, Ted
Individual
operational/managerial control2017-11-08
Howard, Casey
Individual
operational/managerial control2022-05-01
Iffland, Alisa
Individual
operational/managerial control2017-01-06
Kumar, Kelash
Individual
operational/managerial control2024-06-01
Longhin-Howard, Joan
Individual
operational/managerial control2007-04-16
Lunsford, Dale
Individual
operational/managerial control2019-04-12
Mcfarland, Dianne
Individual
operational/managerial control2023-12-18
Munroe, Kyle
Individual
operational/managerial control2015-09-08
Murriel, Shelly
Individual
operational/managerial control2024-09-09
Nagel, Jennifer
Individual
operational/managerial control2015-11-12
Owens, Michele
Individual
operational/managerial control2023-04-14
Reeves, Kellie
Individual
operational/managerial control2024-04-01
Rehmer, Heather
Individual
operational/managerial control2024-06-05
Temple, Pamela
Individual
operational/managerial control2022-05-25
Thomas, Linda
Individual
operational/managerial control2023-05-27
Voelker, Jennifer
Individual
operational/managerial control2019-02-01
Wine, Matthew
Individual
operational/managerial control2018-10-01
Yelton, Mitzi
Individual
operational/managerial control2022-06-06

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kenton County.