Nursing Care Index

The Willows At Springhurst

Louisville, Jefferson County, Kentucky · CCN 185305 · For-profit (Corporation) · part of Trilogy Health Services (123 facilities, chain average 4.2 stars)

CMS rates The Willows At Springhurst 3 of 5 overall as of August 2026. 52 certified beds, 49 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing4.31758 hours per resident per day
Registered nurses1.28476 hours per resident per day
Weekend total3.78459 hours per resident per day
Nursing staff turnover38.6% (registered nurses 42.9%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-12-19
2025-12-03 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-19
2025-12-03 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-19
2025-12-03 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-19
2021-09-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2021-10-12
2021-09-03 Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-10-12
2021-09-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-10-12
2021-09-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-10-12
2021-09-03 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-10-12
2021-03-05 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · tag F0838
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-04-19
2021-03-05 Keep all essential equipment working safely.
Environmental Deficiencies · tag F0908
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-04-19

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Continental Merger Sub LLC
Organization
5% or greater indirect ownership interest2022-01-03
Northstar Healthcare Income Inc.
Organization
5% or greater indirect ownership interest2022-01-03
Northstar Healthcare Income Operating Partnership Lp
Organization
5% or greater indirect ownership interest2022-01-03
Trilogy Holdings Nt-Hci, LLC
Organization
5% or greater indirect ownership interest2022-01-03
Trilogy Management Services LLC
Organization
operational/managerial control2022-01-03
Bufford, Randall
Individual
corporate director1997-12-01
Barney, Leigh
Individual
corporate officer2019-11-01
Bryant, William
Individual
corporate officer2016-01-05
Bufford, Randall
Individual
corporate officer1997-12-01
Conner, Gregory
Individual
corporate officer2021-06-03
Davis, David
Individual
corporate officer2017-08-21
Prosky, Danny
Individual
corporate officer2015-12-01
Streiff, Mathieu
Individual
corporate officer2015-12-01
Corbin, Kathy
Individual
w-2 managing employee2011-01-10
Fightmaster, Lisa
Individual
w-2 managing employee2015-12-01
Sieckert, Carla
Individual
w-2 managing employee2021-01-03

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jefferson County.