Progressive Care Center
Shreveport, Caddo County, Louisiana · CCN 195136 · Non-profit (Corporation) · not part of a chain
CMS rates Progressive Care Center 3 of 5 overall as of August 2026. 48 certified beds, 32 residents a day on average. 13 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★☆☆☆☆ 1 of 5 |
| Quality: long-stay / short-stay | 1 / 2 of 5 |
Staffing
| Total nurse staffing | 8.53556 hours per resident per day |
|---|---|
| Registered nurses | 0.93109 hours per resident per day |
| Weekend total | 7.45057 hours per resident per day |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-06-11 complaint survey |
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · tag F0636 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-07-26 |
| 2026-04-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-05-14 |
| 2026-04-01 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-05-14 |
| 2026-04-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-14 |
| 2025-02-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-09 |
| 2025-02-26 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-09 |
| 2025-02-26 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-09 |
| 2025-02-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-09 |
| 2024-08-14 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-06 |
| 2024-05-07 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-24 |
| 2024-02-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-03-13 |
| 2024-02-07 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-03-13 |
| 2023-12-20 complaint survey |
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-01 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Willis Knighton Medical Center, Inc. Organization | 5% or greater direct ownership interest | 100% | 1985-09-20 |
| Willis Knighton Medical Center, Inc. Organization | adp of the snf | — | 2025-07-30 |
| Willis Knighton Medical Center, Inc. Organization | trustee of the snf | — | 2007-07-01 |
| Crump, Debra Individual | adp of the snf | — | 2025-04-28 |
| Nicholls, Timothy Individual | adp of the snf | — | 2025-09-19 |
| Blanchard, Pierre Individual | corporate director | — | 1983-11-01 |
| Bryson, Eugene Individual | corporate director | — | 2014-05-27 |
| Elrod, James Individual | corporate director | — | 1981-08-01 |
| Faris, Danielle Individual | corporate director | — | 2023-06-01 |
| Hughes, Frank Individual | corporate director | — | 1996-05-01 |
| Lasseigne, Raymond Individual | corporate director | — | 2021-06-28 |
| Pugh, Lamar Individual | corporate director | — | 2021-12-14 |
| Sale, Richard Individual | corporate director | — | 2014-01-28 |
| Simpkins, Elaine Individual | corporate director | — | 2015-06-02 |
| Cobb, Jason Individual | corporate officer | — | 2023-01-01 |
| Crawford, Brian Individual | corporate officer | — | 2019-01-09 |
| Fielder, Jerry Individual | corporate officer | — | 2017-11-28 |
| Gavin, Peggy Individual | corporate officer | — | 2018-01-01 |
| Olds, Deborah Individual | corporate officer | — | 2023-02-21 |
| Ward, Mary Jane Individual | corporate officer | — | 2024-08-01 |
| Crump, Debra Individual | managing control - governing body | — | 2019-06-01 |
| Crump, Debra Individual | operational/managerial control | — | 2019-06-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Progressive Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Caddo County.