Heritage Manor South
Shreveport, Caddo County, Louisiana · CCN 195408 · For-profit (LLC) · part of The Beebe Family (48 facilities, chain average 2.8 stars)
CMS rates Heritage Manor South 4 of 5 overall as of August 2026. 145 certified beds, 108 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / 2 of 5 |
Staffing
| Total nurse staffing | 3.71875 hours per resident per day |
|---|---|
| Registered nurses | 0.32137 hours per resident per day |
| Weekend total | 3.03607 hours per resident per day |
| Nursing staff turnover | 50% (registered nurses 37.5%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-04-01 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-04-29 |
| 2026-01-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-20 |
| 2026-01-14 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-20 |
| 2025-12-11 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance |
| 2025-07-22 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-22 complaint survey |
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2024-10-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-14 |
| 2024-10-30 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-14 |
| 2023-11-29 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-12 |
| 2023-11-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-12 |
| 2023-11-29 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-12 |
| 2023-11-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Act Investments, LLC Organization | 5% or greater direct ownership interest | 15% | 2010-01-01 |
| Medico LLC Organization | 5% or greater direct ownership interest | 85% | 2010-01-01 |
| David & Felicia Stallard Child Tr Organization | 5% or greater indirect ownership interest | — | 2010-01-01 |
| Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua Organization | 5% or greater indirect ownership interest | 5% | 2010-01-01 |
| Gerard And Alison Danos Childrens Tr Organization | 5% or greater indirect ownership interest | — | 2010-01-01 |
| Joseph & Alison Sadler Children Tr Organization | 5% or greater indirect ownership interest | — | 2010-01-01 |
| Account Management Services Inc. Organization | adp of the snf | — | 2010-01-01 |
| Administrative Systems Inc. Organization | adp of the snf | — | 2010-01-01 |
| Alisons 2016 Fam Tr No 2 Organization | adp of the snf | — | 2025-01-01 |
| Aria Care Management LLC Organization | adp of the snf | — | 2022-09-01 |
| Beebe 2013 Childrens Tr Ng Organization | adp of the snf | — | 2025-01-01 |
| Felicias 2016 Fam Tr No 2 Organization | adp of the snf | — | 2025-01-01 |
| Lecc Opelousas LLC Organization | adp of the snf | — | 2025-01-01 |
| Lecc Shreveport LLC Organization | adp of the snf | — | 2025-01-01 |
| Louisiana Extended Care Centers LLC Organization | adp of the snf | — | 2025-01-01 |
| Pathway Management Of Louisiana LLC Organization | adp of the snf | — | 2013-01-01 |
| Pharmaceutical Consulting Services Of America LLC Organization | adp of the snf | — | 2009-03-17 |
| Providence Care LLC Organization | adp of the snf | — | 2020-04-07 |
| Provider Professional Services Inc. Organization | adp of the snf | — | 2010-01-01 |
| Qsst Tr For Alison Beebe Sadler Danos And Her Descendants Organization | adp of the snf | — | 2025-01-01 |
| Tristar Rehab Inc. Organization | adp of the snf | — | 2024-01-01 |
| Verdin Enterprises, LLC Organization | adp of the snf | — | 2021-11-01 |
| Account Management Services Inc. Organization | operational/managerial control | — | 2010-01-01 |
| Administrative Systems Inc. Organization | operational/managerial control | — | 2010-01-01 |
| Medico LLC Organization | operational/managerial control | — | 2010-01-01 |
| Pathway Management Of Louisiana LLC Organization | operational/managerial control | — | 2013-01-01 |
| Pathway South LLC Organization | operational/managerial control | — | 2013-01-01 |
| Providence Care LLC Organization | operational/managerial control | — | 2020-04-07 |
| Provider Professional Services Inc. Organization | operational/managerial control | — | 2010-01-01 |
| Tristar Rehab Inc. Organization | operational/managerial control | — | 2024-01-01 |
| Banaka, Jacob Individual | adp of the snf | — | 2020-02-12 |
| Bass, Pat Individual | adp of the snf | — | 2021-05-04 |
| Beebe, Bobby Individual | adp of the snf | — | 2013-01-01 |
| Parkinson, Toni Individual | adp of the snf | — | 2010-01-01 |
| Stallard, David Individual | adp of the snf | — | 2020-04-07 |
| Parkinson, Toni Individual | corporate officer | — | 2015-11-15 |
| Banaka, Jacob Individual | operational/managerial control | — | 2020-02-12 |
| Bass, Pat Individual | operational/managerial control | — | 2021-05-04 |
| Beebe, Bobby Individual | operational/managerial control | — | 2013-01-01 |
| Beebe, Elton Individual | operational/managerial control | — | 2010-01-01 |
| Irby, Frances Individual | operational/managerial control | — | 2011-02-01 |
| Parkinson, Toni Individual | operational/managerial control | — | 2010-01-01 |
| Stallard, David Individual | operational/managerial control | — | 2020-04-07 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Heritage Manor South.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Caddo County.