Nursing Care Index

Resthaven Nursing & Rehab Center, LLC

Lake Charles, Calcasieu County, Louisiana · CCN 195414 · For-profit (LLC) · part of Central Management Company (21 facilities, chain average 2.6 stars)

CMS rates Resthaven Nursing & Rehab Center, LLC 1 of 5 overall as of August 2026. 162 certified beds, 109 residents a day on average. 20 citations on record from the current inspection cycles, 2 at immediate jeopardy; 1 fine totalling $34,369.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay2 / 3 of 5

Staffing

Total nurse staffing3.16635 hours per resident per day
Registered nurses0.33765 hours per resident per day
Weekend total2.97719 hours per resident per day
Nursing staff turnover42.1% (registered nurses 11.1%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-08-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-03
2025-08-20 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-03
2025-08-20 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-03
2025-08-20 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-03
2024-08-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
L Immediate jeopardy to resident health or safety; widespread Deficient, Provider has date of correction
2024-09-17
2024-08-20 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · tag F0835
L Immediate jeopardy to resident health or safety; widespread Deficient, Provider has date of correction
2024-09-17
2024-08-20 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-09-17
2024-08-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-09-17
2024-08-20 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-09-17
2024-08-20 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-20 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-20 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-20 Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration Deficiencies · tag F0850
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2024-08-20 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-17
2023-07-26 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-07-31
2023-07-26 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-31
2023-07-26 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-28
2023-07-26 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-31
2023-07-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-31

Fines and payment denials

DatePenaltyAmount
2024-08-20Fine$34,369

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Freda Zimmerman Trust
Organization
5% or greater direct ownership interest17%1987-01-01
Kisatchie Health, LLC
Organization
5% or greater direct ownership interest67%1987-01-01
Central Management Company, LLC
Organization
adp of the snf2016-03-01
Freda Zimmerman Trust
Organization
adp of the snf2001-02-01
Kisatchie Health, LLC
Organization
adp of the snf2001-02-01
Central Management Company, LLC
Organization
operational/managerial control2016-03-01
Bolwahnn, Sheila
Individual
adp of the snf2008-12-01
Cantrell, Jeffrey Lee
Individual
adp of the snf2013-10-01
Heinen, David
Individual
adp of the snf2025-03-26
Naeem, Asima
Individual
adp of the snf2025-03-26
Price, Teddy
Individual
adp of the snf2025-03-01
Rogers, Dawn
Individual
adp of the snf1993-03-01
Shelton, James
Individual
adp of the snf1990-07-23
Price, Teddy
Individual
operational/managerial control2025-03-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Calcasieu County.