Maine Veterans Home - Augusta
Augusta, Kennebec County, Maine · CCN 205126 · Non-profit (Corporation) · part of Maine Veterans' Home (5 facilities, chain average 4.4 stars)
CMS rates Maine Veterans Home - Augusta 5 of 5 overall as of August 2026. 108 certified beds, 104 residents a day on average. 12 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 6.62437 hours per resident per day |
|---|---|
| Registered nurses | 1.76215 hours per resident per day |
| Weekend total | 5.94819 hours per resident per day |
| Nursing staff turnover | 32.5% (registered nurses 20.5%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-11-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-19 |
| 2025-11-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-19 |
| 2025-11-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-19 |
| 2025-11-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-19 |
| 2025-11-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-19 |
| 2025-11-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-19 |
| 2024-10-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-07 |
| 2024-10-23 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-07 |
| 2024-10-23 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-07 |
| 2024-10-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-07 |
| 2023-01-26 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-03-03 |
| 2023-01-26 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2023-03-02 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Maine Veterans' Home Organization | operational/managerial control | — | 2009-03-31 |
| Anderson, Jacob Individual | adp of the snf | — | 2025-02-24 |
| Heersink, Deirdre Individual | adp of the snf | — | 2025-05-06 |
| Armstrong, Angela Individual | corporate director | — | 2024-04-20 |
| Brawn, Christine Individual | corporate director | — | 2024-04-20 |
| Burr, Heather Individual | corporate director | — | 2021-02-18 |
| Collins, Samuel Individual | corporate director | — | 2022-06-06 |
| Gardner, Christopher Individual | corporate director | — | 2022-06-06 |
| Genest, Emil Individual | corporate director | — | 2020-10-27 |
| Jackson, Diane Individual | corporate director | — | 2022-07-09 |
| Lagace, Donald Individual | corporate director | — | 2020-10-13 |
| Miller, Bridget Individual | corporate director | — | 2024-04-20 |
| Pooler, Michael Individual | corporate director | — | 2024-04-20 |
| Richmond, David Individual | corporate director | — | 2018-09-26 |
| Sanpedro, Steven Individual | corporate director | — | 2015-01-01 |
| Schwetz, Julie Individual | corporate director | — | 2020-10-13 |
| Brooks, Kevin Individual | corporate officer | — | 2015-05-01 |
| Gagnon, Rebecca Individual | corporate officer | — | 2022-07-18 |
| Klawitter, Brad Individual | corporate officer | — | 2024-12-16 |
| Anderson, Jacob Individual | operational/managerial control | — | 2016-12-15 |
| Heersink, Deirdre Individual | operational/managerial control | — | 2022-01-03 |
| Meader, Melanie Individual | operational/managerial control | — | 2023-01-30 |
| Welch, Katherine Individual | operational/managerial control | — | 2014-11-14 |
| Armstrong, Angela Individual | trustee of the snf | — | 2024-04-20 |
| Brawn, Christine Individual | trustee of the snf | — | 2024-04-20 |
| Burr, Heather Individual | trustee of the snf | — | 2021-02-18 |
| Collins, Samuel Individual | trustee of the snf | — | 2022-06-06 |
| Gardner, Christopher Individual | trustee of the snf | — | 2022-06-06 |
| Genest, Emil Individual | trustee of the snf | — | 2020-10-27 |
| Jackson, Diane Individual | trustee of the snf | — | 2022-07-09 |
| Lagace, Donald Individual | trustee of the snf | — | 2020-10-13 |
| Miller, Bridget Individual | trustee of the snf | — | 2024-04-20 |
| Pooler, Michael Individual | trustee of the snf | — | 2024-04-20 |
| Richmond, David Individual | trustee of the snf | — | 2018-09-26 |
| Sanpedro, Steven Individual | trustee of the snf | — | 2015-01-01 |
| Schwetz, Julie Individual | trustee of the snf | — | 2020-10-13 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Maine Veterans Home - Augusta.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kennebec County.