Nursing Care Index

Maine Veterans Home - Scarborough

Scarborough, Cumberland County, Maine · CCN 205127 · Non-profit (Corporation) · part of Maine Veterans' Home (5 facilities, chain average 4.4 stars)

CMS rates Maine Veterans Home - Scarborough 5 of 5 overall as of August 2026. 120 certified beds, 112 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★★ 5 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay3 / 2 of 5

Staffing

Total nurse staffing4.84283 hours per resident per day
Registered nurses1.4903 hours per resident per day
Weekend total4.19828 hours per resident per day
Nursing staff turnover36.4% (registered nurses 36%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-06-17
complaint survey
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · tag F0557
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-08-01
2024-11-20 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · tag F0557
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-31
2024-11-20 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-31
2024-11-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-31
2023-08-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-10-01
2023-08-31 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-01
2023-08-31 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · tag F0655
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-01
2023-08-31 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-01
2023-08-31 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2023-10-01

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Maine Veterans' Home
Organization
operational/managerial control2009-03-31
Kamra, Rita
Individual
adp of the snf2025-03-31
Nutting, Patty
Individual
adp of the snf2025-02-24
Armstrong, Angela
Individual
corporate director2024-04-20
Brawn, Christine
Individual
corporate director2024-04-20
Burr, Heather
Individual
corporate director2021-02-18
Collins, Samuel
Individual
corporate director2022-06-06
Gardner, Christopher
Individual
corporate director2022-06-06
Genest, Emil
Individual
corporate director2020-10-27
Jackson, Diane
Individual
corporate director2022-07-09
Lagace, Donald
Individual
corporate director2020-10-13
Miller, Bridget
Individual
corporate director2024-04-20
Pooler, Michael
Individual
corporate director2024-04-20
Richmond, David
Individual
corporate director2018-09-26
Sanpedro, Steven
Individual
corporate director2015-01-01
Schwetz, Julie
Individual
corporate director2021-02-18
Brooks, Kevin
Individual
corporate officer2015-05-01
Gagnon, Rebecca
Individual
corporate officer2022-07-18
Klawitter, Brad
Individual
corporate officer2024-12-16
Kamra, Rita
Individual
operational/managerial control2016-08-28
Meader, Melanie
Individual
operational/managerial control2023-01-30
Nutting, Patty
Individual
operational/managerial control2024-06-03
Welch, Katherine
Individual
operational/managerial control2014-11-14
Armstrong, Angela
Individual
trustee of the snf2024-04-20
Brawn, Christine
Individual
trustee of the snf2024-04-20
Burr, Heather
Individual
trustee of the snf2021-02-18
Collins, Samuel
Individual
trustee of the snf2022-06-06
Gardner, Christopher
Individual
trustee of the snf2022-06-06
Genest, Emil
Individual
trustee of the snf2020-10-27
Jackson, Diane
Individual
trustee of the snf2022-07-09
Lagace, Donald
Individual
trustee of the snf2020-10-13
Miller, Bridget
Individual
trustee of the snf2024-04-20
Pooler, Michael
Individual
trustee of the snf2024-04-20
Richmond, David
Individual
trustee of the snf2018-09-26
Sanpedro, Steven
Individual
trustee of the snf2015-01-01
Schwetz, Julie
Individual
trustee of the snf2021-02-18

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cumberland County.