Maine Veterans Home - Caribou
Caribou, Aroostook County, Maine · CCN 205151 · Non-profit (Other) · part of Maine Veterans' Home (5 facilities, chain average 4.4 stars)
CMS rates Maine Veterans Home - Caribou 4 of 5 overall as of August 2026. 40 certified beds, 36 residents a day on average. 14 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $42,320 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★☆☆☆☆ 1 of 5 |
| Quality: long-stay / short-stay | 1 / — of 5 |
Staffing
| Total nurse staffing | 5.1306 hours per resident per day |
|---|---|
| Registered nurses | 1.55285 hours per resident per day |
| Weekend total | 4.60669 hours per resident per day |
| Nursing staff turnover | 28.6% (registered nurses 9.1%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-05 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-05 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-05 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-05 complaint survey |
Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-20 |
| 2026-02-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2026-03-20 |
| 2025-01-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-07 |
| 2025-01-08 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-07 |
| 2025-01-08 complaint survey |
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-07 |
| 2025-01-08 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-07 |
| 2025-01-08 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-07 |
| 2023-12-06 complaint survey |
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-15 |
| 2023-12-06 complaint survey |
Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · tag F0637 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-15 |
| 2023-12-06 complaint survey |
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-15 |
| 2023-12-06 complaint survey |
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-01-15 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-02-05 | Payment denial for 3 days from 2026-03-17 | — |
| 2026-02-05 | Fine | $42,320 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Maine Veterans' Home Organization | operational/managerial control | — | 2009-03-31 |
| Armstrong, John Individual | adp of the snf | — | 2025-04-02 |
| Graham, Melissa Individual | adp of the snf | — | 2025-02-24 |
| Armstrong, Angela Individual | corporate director | — | 2024-04-20 |
| Brawn, Christine Individual | corporate director | — | 2024-04-20 |
| Burr, Heather Individual | corporate director | — | 2021-02-18 |
| Collins, Samuel Individual | corporate director | — | 2022-06-06 |
| Gardner, Christopher Individual | corporate director | — | 2022-06-06 |
| Genest, Emil Individual | corporate director | — | 2020-10-27 |
| Jackson, Diane Individual | corporate director | — | 2022-07-09 |
| Lagace, Donald Individual | corporate director | — | 2020-10-13 |
| Miller, Bridget Individual | corporate director | — | 2024-04-20 |
| Pooler, Michael Individual | corporate director | — | 2024-04-20 |
| Richmond, David Individual | corporate director | — | 2018-09-26 |
| Sanpedro, Steven Individual | corporate director | — | 2015-01-01 |
| Schwetz, Julie Individual | corporate director | — | 2020-10-13 |
| Brooks, Kevin Individual | corporate officer | — | 2015-05-01 |
| Gagnon, Rebecca Individual | corporate officer | — | 2022-07-18 |
| Klawitter, Brad Individual | corporate officer | — | 2024-12-16 |
| Armstrong, John Individual | operational/managerial control | — | 2023-02-16 |
| Graham, Melissa Individual | operational/managerial control | — | 2015-01-01 |
| Meader, Melanie Individual | operational/managerial control | — | 2023-01-30 |
| Welch, Katherine Individual | operational/managerial control | — | 2014-11-14 |
| Armstrong, Angela Individual | trustee of the snf | — | 2024-04-20 |
| Brawn, Christine Individual | trustee of the snf | — | 2024-04-20 |
| Burr, Heather Individual | trustee of the snf | — | 2021-02-18 |
| Collins, Samuel Individual | trustee of the snf | — | 2022-06-06 |
| Gardner, Christopher Individual | trustee of the snf | — | 2022-06-06 |
| Genest, Emil Individual | trustee of the snf | — | 2020-10-27 |
| Jackson, Diane Individual | trustee of the snf | — | 2022-07-09 |
| Lagace, Donald Individual | trustee of the snf | — | 2020-10-13 |
| Miller, Bridget Individual | trustee of the snf | — | 2024-04-20 |
| Pooler, Michael Individual | trustee of the snf | — | 2024-04-20 |
| Richmond, David Individual | trustee of the snf | — | 2018-09-26 |
| Sanpedro, Steven Individual | trustee of the snf | — | 2015-01-01 |
| Schwetz, Julie Individual | trustee of the snf | — | 2020-10-13 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Maine Veterans Home - Caribou.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Aroostook County.