Rivercrest Long Term Care
W Concord, Middlesex County, Massachusetts · CCN 225080 · Non-profit (Corporation) · not part of a chain
CMS rates Rivercrest Long Term Care 5 of 5 overall as of August 2026. 151 certified beds, 37 residents a day on average. 5 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 4.44347 hours per resident per day |
|---|---|
| Registered nurses | 1.32243 hours per resident per day |
| Weekend total | 4.16624 hours per resident per day |
| Nursing staff turnover | 27.3% (registered nurses 8.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-11-14 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-16 |
| 2024-09-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-04 |
| 2023-09-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-31 |
| 2023-09-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-31 |
| 2023-09-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-31 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Clay & Associates, LLC Organization | adp of the snf | — | 2019-09-01 |
| Deaconess Abundant Life Communities Organization | operational/managerial control | — | 2011-01-01 |
| Battisti-Keane, Christine Individual | adp of the snf | — | 2025-12-03 |
| Finkel, Noah Individual | adp of the snf | — | 2025-06-01 |
| Battisti-Keane, Christine Individual | corporate director | — | 2022-01-23 |
| Burlamachi, Glenn Individual | corporate director | — | 2013-04-06 |
| Cratsley, John Individual | corporate director | — | 2015-04-16 |
| Grinnell, Kenneth Individual | corporate director | — | 2016-04-12 |
| Hedison, Harry Individual | corporate director | — | 2013-04-06 |
| Kanesa-Thasan, Sunita Individual | corporate director | — | 2015-04-16 |
| Lipson, Frances Individual | corporate director | — | 2024-11-12 |
| Lombard, John Individual | corporate director | — | 2019-04-16 |
| Macclary, Marcia Individual | corporate director | — | 2017-04-18 |
| Mcdonough, Susan Individual | corporate director | — | 2017-04-18 |
| Mudry, Marilyn Individual | corporate director | — | 2019-04-16 |
| Murphy, David Individual | corporate director | — | 2017-04-18 |
| Sintros, Christopher Individual | corporate director | — | 2015-03-24 |
| Swaim, Charles Individual | corporate director | — | 2024-04-23 |
| Watts, Sheila Individual | corporate director | — | 2016-04-12 |
| West, Donna Individual | corporate director | — | 2017-04-18 |
| Wilson, Carol Individual | corporate director | — | 2013-04-06 |
| Wissell, Matthew Individual | corporate director | — | 2015-04-16 |
| Young, John Individual | corporate director | — | 2013-04-06 |
| Mcgowan, James Individual | corporate officer | — | 2016-03-11 |
| Sintros, Christopher Individual | corporate officer | — | 2015-03-24 |
| Battisti-Keane, Christine Individual | operational/managerial control | — | 2022-01-23 |
| Finkel, Noah Individual | operational/managerial control | — | 2025-06-01 |
| Mcgowan, James Individual | operational/managerial control | — | 2016-03-11 |
| Mudry, Marilyn Individual | operational/managerial control | — | 2019-04-16 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Rivercrest Long Term Care.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Middlesex County.