Agawam East Rehab And Nursing
Agawam, Hampden County, Massachusetts · CCN 225286 · For-profit (LLC) · part of Stern Consultants (22 facilities, chain average 2.5 stars)
CMS rates Agawam East Rehab And Nursing 5 of 5 overall as of August 2026. 123 certified beds, 93 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 3.68921 hours per resident per day |
|---|---|
| Registered nurses | 0.37343 hours per resident per day |
| Weekend total | 3.31296 hours per resident per day |
| Nursing staff turnover | 34.9% (registered nurses 30%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-11-25 complaint survey |
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-12 |
| 2025-11-25 complaint survey |
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · tag F0627 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-12 |
| 2025-09-02 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-25 |
| 2024-12-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-01-07 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-07 |
| 2024-12-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-07 |
| 2024-12-16 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-07 |
| 2024-12-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2025-01-05 |
| 2023-10-17 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-06 |
| 2023-10-17 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2023-12-06 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Etn Family Holdings LLC Organization | 5% or greater direct ownership interest | 21% | 2023-09-01 |
| Com Family Trust Organization | 5% or greater indirect ownership interest | 10% | 2023-10-16 |
| Agawam East Propco LLC Organization | adp of the snf | — | 2023-10-16 |
| Com Family Trust Organization | adp of the snf | — | 2023-10-16 |
| E Newhouse Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Etn Family Holdings LLC Organization | adp of the snf | — | 2023-10-16 |
| Stern Therapy Consultants LLC Organization | adp of the snf | — | 2025-07-20 |
| T Newhouse Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Tlco Holdings LLC Organization | adp of the snf | — | 2023-10-16 |
| Tlm Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Etn Family Holdings LLC Organization | operational/managerial control | — | 2023-10-16 |
| Stern Therapy Consultants LLC Organization | operational/managerial control | — | 2023-10-16 |
| Tlco Holdings LLC Organization | operational/managerial control | — | 2023-10-16 |
| Friedman, Shana Individual | 5% or greater direct ownership interest | 12% | 2023-10-16 |
| Ashkar, Rami Individual | adp of the snf | — | 2023-10-16 |
| Beatty, Brittany Individual | adp of the snf | — | 2023-10-16 |
| Erblich, Avraham Individual | adp of the snf | — | 2023-10-16 |
| Friedman, Benjamin Individual | adp of the snf | — | 2023-10-16 |
| Millman, Chaim Individual | adp of the snf | — | 2023-10-16 |
| Mustapha, Bolaji Individual | adp of the snf | — | 2023-10-16 |
| Newhouse, Eric Individual | adp of the snf | — | 2023-10-16 |
| Plew, Andrea Individual | adp of the snf | — | 2023-10-16 |
| Sheps, Boruch Individual | adp of the snf | — | 2023-10-16 |
| Beatty, Brittany Individual | direct ownership interest | — | 2023-10-16 |
| Friedman, Benjamin Individual | direct ownership interest | — | 2023-10-16 |
| Millman, Chaim Individual | indirect ownership interest | — | 2023-10-16 |
| Newhouse, Eric Individual | indirect ownership interest | — | 2023-10-16 |
| Ashkar, Rami Individual | managing control - governing body | — | 2023-10-16 |
| Erblich, Avraham Individual | managing control - governing body | — | 2023-10-16 |
| Friedman, Benjamin Individual | managing control - governing body | — | 2023-10-16 |
| Millman, Chaim Individual | managing control - governing body | — | 2023-10-16 |
| Newhouse, Eric Individual | managing control - governing body | — | 2023-10-16 |
| Sheps, Boruch Individual | managing control - governing body | — | 2023-10-16 |
| Ashkar, Rami Individual | operational/managerial control | — | 2023-10-16 |
| Beatty, Brittany Individual | operational/managerial control | — | 2023-10-16 |
| Erblich, Avraham Individual | operational/managerial control | — | 2023-10-16 |
| Friedman, Benjamin Individual | operational/managerial control | — | 2023-10-16 |
| Millman, Chaim Individual | operational/managerial control | — | 2023-10-16 |
| Mustapha, Bolaji Individual | operational/managerial control | — | 2023-10-16 |
| Newhouse, Eric Individual | operational/managerial control | — | 2023-10-16 |
| Plew, Andrea Individual | operational/managerial control | — | 2023-10-16 |
| Sheps, Boruch Individual | operational/managerial control | — | 2023-10-16 |
| Millman, Chaim Individual | trustee of the snf | — | 2023-10-16 |
| Newhouse, Eric Individual | trustee of the snf | — | 2023-10-16 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Agawam East Rehab And Nursing.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hampden County.