Nursing Care Index

Hampden Post Acute

Wilbraham, Hampden County, Massachusetts · CCN 225295 · For-profit (LLC) · part of Marquis Health Services (87 facilities, chain average 3 stars)

CMS rates Hampden Post Acute 3 of 5 overall as of August 2026. 135 certified beds, 123 residents a day on average. 23 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★★☆ 4 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay5 / 2 of 5

Staffing

Total nurse staffing3.63159 hours per resident per day
Registered nurses0.32606 hours per resident per day
Weekend total3.27066 hours per resident per day
Nursing staff turnover63.9% (registered nurses 87.5%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-23 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-25
2026-01-23 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-26
2026-01-23 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-27
2026-01-23 Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · tag F0791
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-19
2026-01-23 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread No revisit needed
2026-02-27
2024-09-16 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2024-09-16 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2024-09-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2024-09-16 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2024-09-16 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2024-09-16 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-22
2023-06-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-07-20
2023-06-27 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-07-20
2023-06-27 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · tag F0727
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · tag F0849
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20
2023-06-27 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-07-20

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Hampden Holdco LLC
Organization
5% or greater direct ownership interest100%2025-05-28
Popular Bank
Organization
5% or greater security interest2025-05-28
Hampden Property LLC
Organization
adp of the snf2025-05-28
Marquis Limited LLC
Organization
adp of the snf2025-05-20
Nfr 2020 Irrv Tr
Organization
adp of the snf2025-05-28
Nutraco LLC
Organization
adp of the snf2025-05-26
Popular Bank
Organization
adp of the snf2025-06-13
Quinto Nexgen LLC
Organization
adp of the snf2025-05-28
Reliant Pro Rehab LLC
Organization
adp of the snf2025-05-20
Rsbrmk Holdings LLC
Organization
adp of the snf2025-05-28
Sk Nexgen Tr
Organization
adp of the snf2025-05-28
Skilled Venture LLC
Organization
adp of the snf2025-05-28
Tryko Nexgen Holdings LLC
Organization
adp of the snf2025-05-28
Uak 2020 Irrv Tr
Organization
adp of the snf2025-05-28
Ukr Nexgen LLC
Organization
adp of the snf2025-05-28
Yk Nexgen Tr
Organization
adp of the snf2025-05-28
Yr Nexgen Tr
Organization
adp of the snf2025-05-28
Marquis Limited LLC
Organization
operational/managerial control2025-05-28
Nutraco LLC
Organization
operational/managerial control2025-05-28
Reliant Pro Rehab LLC
Organization
operational/managerial control2025-05-28
Crowley, Jeffrey
Individual
adp of the snf2025-05-28
Jagadeesan, Udaya
Individual
adp of the snf2025-05-28
Posen, Mindee
Individual
adp of the snf2025-05-28
Viroja, Yogesh
Individual
adp of the snf2025-05-19
Posen, Mindee
Individual
corporate officer2025-05-28
Kahanow, Aviva
Individual
indirect ownership interest2025-05-28
Rokeach, Fraide
Individual
indirect ownership interest2025-05-28
Flagler, Osher
Individual
individual is an owner, partner or trustee of any adp of the snf2025-05-26
Levovitz, Tzvi
Individual
individual is an owner, partner or trustee of any adp of the snf2025-05-26
Rokowsky, Yitzchok
Individual
individual is an owner, partner or trustee of any adp of the snf2025-05-26
Crowley, Jeffrey
Individual
managing control - governing body2025-05-28
Viroja, Yogesh
Individual
managing control - governing body2025-05-28
Crowley, Jeffrey
Individual
operational/managerial control2025-05-28
Jagadeesan, Udaya
Individual
operational/managerial control2025-05-28

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hampden County.