Nursing Care Index

Chestnut Hill Health And Rehabilitation Center LLC

East Longmeadow, Hampden County, Massachusetts · CCN 225303 · For-profit (Corporation) · part of Vantage Care (10 facilities, chain average 2.4 stars)

CMS rates Chestnut Hill Health And Rehabilitation Center LLC 3 of 5 overall as of August 2026. 135 certified beds, 117 residents a day on average. 27 citations on record from the current inspection cycles; no fines on record and 1 payment denial.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay4 / 2 of 5

Staffing

Total nurse staffing3.63049 hours per resident per day
Registered nurses0.30124 hours per resident per day
Weekend total3.24487 hours per resident per day
Nursing staff turnover25.3% (registered nurses 20%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-05-28
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-07-04
2025-05-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-27
2025-05-20 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-27
2025-05-20 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-20 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-20 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · tag F0740
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-20 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-20 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-20 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-06-27
2024-12-11
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-10
2024-03-14 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-04-21
2024-03-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-21
2024-03-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-21
2024-03-14 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-21
2024-03-14 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-21
2024-03-14 Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · tag F0790
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-21
2024-03-14 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-04-21
2022-09-23 Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · tag F0638
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2022-11-05
2022-09-23 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · tag F0636
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-05
2022-09-23 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-11-05
2022-09-23 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-05
2022-09-23 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · tag F0745
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-05
2022-09-23 Have policies on smoking.
Environmental Deficiencies · tag F0926
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-11-05
2022-09-23 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2022-11-05
2022-09-23 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · tag F0625
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2022-11-05
2022-09-23 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · tag F0640
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2022-11-05
2022-09-23 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2022-11-05

Fines and payment denials

DatePenaltyAmount
2024-03-14Payment denial for 31 days from 2024-06-14

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Vantage East Longmeadow Realty, LLC
Organization
5% or greater mortgage interest2025-12-29
Cheryl Arem Trust
Organization
adp of the snf2025-12-29
Im Family Holdings LLC
Organization
adp of the snf2025-12-29
Innovations Healthcare, LLC
Organization
adp of the snf2026-01-20
Isaac S Moskowitz Fam Tr
Organization
adp of the snf2025-12-29
Jca Capital Associates LLC
Organization
adp of the snf2025-12-29
Jeffrey Arem Trust
Organization
adp of the snf2025-12-29
Ltc Consulting Services LLC
Organization
adp of the snf2025-12-29
Miriam T Herskovitz Fam Tr
Organization
adp of the snf2025-12-29
Vantage Care Ma4 LLC
Organization
adp of the snf2025-12-29
Vantage East Longmeadow Realty, LLC
Organization
adp of the snf2025-12-29
Vantage Ma6 Holdco LLC
Organization
adp of the snf2025-12-29
Innovations Healthcare, LLC
Organization
operational/managerial control2025-12-29
Arem, Cheryl
Individual
5% or greater direct ownership interest25%2025-12-29
Brown, Yossi
Individual
5% or greater direct ownership interest25%2025-12-29
Herskovitz, Miriam
Individual
5% or greater direct ownership interest25%2025-12-29
Yurowitz, Sam
Individual
5% or greater direct ownership interest25%2025-12-29
Brown, Yossi
Individual
adp of the snf2025-12-29
Butt, Jennifer
Individual
adp of the snf2025-12-29
Green, Morris
Individual
adp of the snf2025-12-29
Jenney, Susan
Individual
adp of the snf2025-12-29
Johnson, Jeri
Individual
adp of the snf2025-12-29
Kazi, Fahim
Individual
adp of the snf2025-12-29
Nadeau, Anne
Individual
adp of the snf2025-12-29
Yurowitz, Sam
Individual
adp of the snf2025-12-29
Brown, Yossi
Individual
corporate director2025-12-29
Yurowitz, Sam
Individual
corporate director2025-12-29
Brown, Yossi
Individual
corporate officer2025-12-29
Yurowitz, Sam
Individual
corporate officer2025-12-29
Brown, Yossi
Individual
managing control - governing body2025-12-29
Johnson, Jeri
Individual
managing control - governing body2025-12-29
Yurowitz, Sam
Individual
managing control - governing body2025-12-29
Brown, Yossi
Individual
operational/managerial control2025-12-29
Butt, Jennifer
Individual
operational/managerial control2025-12-29
Green, Morris
Individual
operational/managerial control2025-12-15
Jenney, Susan
Individual
operational/managerial control2025-12-29
Johnson, Jeri
Individual
operational/managerial control2025-12-29
Kazi, Fahim
Individual
operational/managerial control2025-12-29
Nadeau, Anne
Individual
operational/managerial control2025-12-29
Yurowitz, Sam
Individual
operational/managerial control2025-12-29

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hampden County.